Long chat with the Moco today
Long chat with the Moco today
Barely a month has gone by since I bought my 12 Heritage Classic that there hasn't been some kind of electrical problem. The list is repetitive, ongoing and long, 2 dealerships have had it at least a dozen times between them, and despite replacing switches, speedo and trying to diagnose it/fix it, they continue.
I called customer service today and have now left the complaint in their hands. They will contact the dealership that currently has my bike to see if they can resolve it finally. My warranty runs out in about 3 weeks and the last supposed fix has not solved the issues and now I have a new, previously not seen problem. The guy I spoke to was very nice, took down the long list of problems and I hope something will be resolved very soon. Not sure what but we'll see.
I called customer service today and have now left the complaint in their hands. They will contact the dealership that currently has my bike to see if they can resolve it finally. My warranty runs out in about 3 weeks and the last supposed fix has not solved the issues and now I have a new, previously not seen problem. The guy I spoke to was very nice, took down the long list of problems and I hope something will be resolved very soon. Not sure what but we'll see.
Road Captain
Joined: Jul 2011
Posts: 537
Likes: 0
From: Florida
I love my 2001, not perfect and I could have bought a new one for the amount of $$ I have spent on it, it will never be done but it is unique and pretty easy to work on and I don't ever have to worry about voiding my warranty. plus it is paid for
Here in Florida you should have been able to file a lemon law claim a long time ago. I had a POS Dodge truck and when I finally got the the point that I want to File a lemon law claim the mileage was to high to make it worth it, so I traded it in at a loss just to rid myself of the headache, Dodge corporate customer service sucked and they would not even cut me a deal to trade up to a new truck even though they were unable to fix mine
Here in Florida you should have been able to file a lemon law claim a long time ago. I had a POS Dodge truck and when I finally got the the point that I want to File a lemon law claim the mileage was to high to make it worth it, so I traded it in at a loss just to rid myself of the headache, Dodge corporate customer service sucked
and they would not even cut me a deal to trade up to a new truck even though they were unable to fix mine
Big Kahuna HDF Member
Joined: Dec 2012
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From: .....
All the Best of Luck to you! Keep us posted.
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Tourer
Joined: Nov 2009
Posts: 392
Likes: 12
Seems like with the number of times it has been in the shop, it would have been easier to disassemble the entire bike and re-build with a new wiring harness, switches, fuses, ECM, etc. At that point the problem I think would have been solved.
