Harley-Davidson Street 500 and 750

Surging issue when fuel low

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Old May 19, 2015 | 08:11 PM
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mattyballgame72's Avatar
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Default Surging issue when fuel low

Seen this posted on other forums and I have experienced it on my girl's 500.

When the low light comes on, the bike sputters and surges similar to what a carbed bike does when you flip the reserve switch and the fuel pump is waiting to get fed.

Contacting the dealer about it. Word is Harley knows of the issue and is replacing the fuel pump on affected bikes. We shall see. Nice enough bike for $6200 though and great beginner that helps eliminate a lot of those 'beginner' oops
 
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Old May 20, 2015 | 11:45 AM
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Interesting... I was just at the dealer near me this past weekend and test rode the street 750. The fuel light was on, but they said that there should be enough gas for a test ride. I noticed right a way when taking off there was lag when I pulled the throttle and bucking. I stalled at a light trying to take off (Embarrassing) and took me some to get going. All the while, when switching gears there was that surging that you mentioned. First the lag, then bam!

By the time we got to the turn around, I hopped on the Sportster Iron 883. (was testing both). I had no issues with the Sportster, so it wasn't me. The guy from the dealer, couldn't get the bike going and kept stalling out, so I wne on without him and he had to have somone come back for him. He said it was out of gas, but there was enough gas to move the bike when it was going, so now it makes sense. I wound up getting the Sportster.
 

Last edited by CrapperJohn; May 20, 2015 at 11:47 AM.
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Old May 22, 2015 | 10:52 PM
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I have found out the same thing on my 750. On long rides I always get to the point that the low fuel light comes on. If I have to accelerate to pass or have a stop intersection and give it the gas it will starve out.

Happens every time the low fuel light is on. I have always gotten going by light use of the throttle.

There does seem to be an issue with fuel starvation right at the point it is down to the low fuel level.

I have forgotten to tell the dealer. This thread reminds me to do that. Don't know if there is a issue with the fuel pick up not or just can't accelerate strong when low on fuel. I have ridden 20 to 30 miles to the station after the light came on. Just had to use light throttle application.
 
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Old May 27, 2015 | 08:40 PM
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Scheduled a service next week on the issue. It is not the fuel pump but a fitting into it. They try to correct the fitting first. If that doesn't solve the problem a new pump will be installed as the fitting is not available separately.

HD has a bulletin issued on it. So all dealers know what to do. A very prompt response by HD.
 
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Old May 29, 2015 | 03:48 PM
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Originally Posted by lh4x4
HD has a bulletin issued on it. So all dealers know what to do. A very prompt response by HD.
Where can I find a copy of that bulletin?

I'm having the EXACT same problem on my '14 Superlow 883.
 
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Old Jun 27, 2015 | 09:30 PM
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Mine did this for the first time tonight...scary when your in traffic. I was hoping someone wasn't going to run up my backside when it was starving out. My low fuel light wasn't even on so the fuel doesn't have to be that low for it to happen.
Everyone be careful and stay safe, hopefully HD will have a fix for this soon before someone gets hurt.
 
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Old Jun 28, 2015 | 11:40 AM
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Shorten the pick up tube on these bikes and the problem will go away or wait a year for Harley to figure it out for us.
 
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Old Jul 9, 2015 | 12:14 PM
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Just had to bring mine in for the second time for this. There changing the fuel pump again. I think there is more wrong than that.
 
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Old Jul 11, 2015 | 03:59 PM
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I'll put money on having the problem solved before Harley Davidson. Anyday.
 
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Old Jul 16, 2015 | 10:39 AM
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The issue is the fuel pump, Harley has a replacement, but there not properly sending it to the dealers when there brought in. They sent the same model that has the problem. The tech compared it to the in there now, and he can see the part that is going to fail. He had to fight with tech services to get them to send the new model pump. Going on day 13 still don't have my Bike back. I have filed a complaint with NHTSA.
https://www-odi.nhtsa.dot.gov
 
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