LiveWire Livewire FAQ
Thread Starter
|
Banned
Joined: Jan 2019
Posts: 3,036
Likes: 1,013
From: Nunya.
Livewire FAQ
As most of you get it wrong.
When and where will the LiveWire™ motorcycle be available?
The LiveWire™ motorcycle to be available in select dealerships through North America and Western Europe in the fall of 2019. Select additional markets will follow.
What are the charging options for the LiveWire™ motorcycle?
The LiveWire™ can be charged at any compatible charging station, or with its on-board charger and a standard household outlet.
What kind of connector does the LiveWire™ motorcycle require to use DC Fast charging?
The LiveWire™ can be charged at any compatible charging station using any market specific DC Fast Charge station
What is H-D™ Connect Service?
It is a technology that provides cellular connectivity that can link a LiveWire™ owner with their motorcycle through their smart phone using the latest version of the Harley‑Davidson™ App.
What are the benefits H-D™ Connect offers me?
H-D™ Connect allows owners to connect remotely to their LiveWire™ motorcycle and allows for viewing of key vehicle health information such as battery charge status. It will also send you security alerts if your bike has been bumped, tampered with or moved. GPS-enabled stolen vehicle tracking provides peace of mind. H‑D™ Connect also tells you the location of your parked motorcycle on a map, sends you automated reminders about upcoming vehicle service and a charge station locator.
How much will the H-D™ Connect annual subscription cost?
H-D™ Connect will have an initial free subscription period. After that an annual subscription fee will be required.
Will the LiveWire™ motorcycle retain all functionality if I don’t care to subscribe to H‑D™ Connect?
Without the subscription that is required to maintain a cellular service, owners will not be able to take advantage of any of the remote status and security features.
Does H-D™ Connect function if the LiveWire™ motorcycle is in a location with no cell service?
Cellular service is required for the H‑D™ Connect Service related capabilities to function. Generally, H‑D™ Connect will continue to function in areas with lower cellular service quality coverage such as 3G areas.
Will H-D™ Connect be used to gather vehicle data?
Vehicle usage data (anonymized where required) will be collected to improve overall vehicle quality and the rider’s experience. Riders will be able to opt out of the service. Detailed data collection and privacy information will be available at the time of service launch.
How easy is it to maintain LiveWire™?
The LiveWire™ motorcycle is convenient to own because many of the routine maintenance items required of a motorcycle powered by an internal combustion engine are eliminated: there’s no engine oil to change, and no spark plugs, air filter or primary drive to service. Electric power also eliminates maintenance issues associated with ethanol gasoline and off-season storage. The LiveWire™ motorcycle does require inspection or service of some mechanical and consumable items, such as the drive belt tension, brake fluid and brake pads, and tires, at recommended intervals and pre-ride.
Peace.
When and where will the LiveWire™ motorcycle be available?
The LiveWire™ motorcycle to be available in select dealerships through North America and Western Europe in the fall of 2019. Select additional markets will follow.
What are the charging options for the LiveWire™ motorcycle?
The LiveWire™ can be charged at any compatible charging station, or with its on-board charger and a standard household outlet.
- Level 1 (standard household outlet): 13 miles range per hour of charged.
- Level 2: LiveWire can be connected to a Level 2 charge unit but will be charged at the Level 1 rate.
- Level 3 (DC Fast Charge): 192 miles range per hour charged.
What kind of connector does the LiveWire™ motorcycle require to use DC Fast charging?
The LiveWire™ can be charged at any compatible charging station using any market specific DC Fast Charge station
- North America: CCS Combo 1/J1772
- Western Europe: CCS Combo 2
What is H-D™ Connect Service?
It is a technology that provides cellular connectivity that can link a LiveWire™ owner with their motorcycle through their smart phone using the latest version of the Harley‑Davidson™ App.
What are the benefits H-D™ Connect offers me?
H-D™ Connect allows owners to connect remotely to their LiveWire™ motorcycle and allows for viewing of key vehicle health information such as battery charge status. It will also send you security alerts if your bike has been bumped, tampered with or moved. GPS-enabled stolen vehicle tracking provides peace of mind. H‑D™ Connect also tells you the location of your parked motorcycle on a map, sends you automated reminders about upcoming vehicle service and a charge station locator.
How much will the H-D™ Connect annual subscription cost?
H-D™ Connect will have an initial free subscription period. After that an annual subscription fee will be required.
Will the LiveWire™ motorcycle retain all functionality if I don’t care to subscribe to H‑D™ Connect?
Without the subscription that is required to maintain a cellular service, owners will not be able to take advantage of any of the remote status and security features.
Does H-D™ Connect function if the LiveWire™ motorcycle is in a location with no cell service?
Cellular service is required for the H‑D™ Connect Service related capabilities to function. Generally, H‑D™ Connect will continue to function in areas with lower cellular service quality coverage such as 3G areas.
Will H-D™ Connect be used to gather vehicle data?
Vehicle usage data (anonymized where required) will be collected to improve overall vehicle quality and the rider’s experience. Riders will be able to opt out of the service. Detailed data collection and privacy information will be available at the time of service launch.
How easy is it to maintain LiveWire™?
The LiveWire™ motorcycle is convenient to own because many of the routine maintenance items required of a motorcycle powered by an internal combustion engine are eliminated: there’s no engine oil to change, and no spark plugs, air filter or primary drive to service. Electric power also eliminates maintenance issues associated with ethanol gasoline and off-season storage. The LiveWire™ motorcycle does require inspection or service of some mechanical and consumable items, such as the drive belt tension, brake fluid and brake pads, and tires, at recommended intervals and pre-ride.
Peace.
Last edited by Agoober; Dec 23, 2019 at 01:29 AM.
Road Warrior
Joined: Nov 2018
Posts: 1,302
Likes: 865
From: SW Ohio
I'm sure the dealers are more than happy to get someone to sit around there for an hour or so. "Have you checked out our latest accessories and T-shirts?"
Road Captain
Joined: May 2016
Posts: 544
Likes: 61
From: San Diego
From what the local dealer told me (and what I saw on the HD website awhile ago) free charging at the dealer is not for life. It was either for a certain KW or a year or two. Cant recall which.
also, charging at a level 2 station at a level 1 rate is useless and can be expensive, depending on if it is a station that charges per KW or per hour.
Anyone know if it is true that after two DC fast charges you are supposed to do a level 1 charge to balance the battery? (Told that it says so In the owners manual)
also, charging at a level 2 station at a level 1 rate is useless and can be expensive, depending on if it is a station that charges per KW or per hour.
Anyone know if it is true that after two DC fast charges you are supposed to do a level 1 charge to balance the battery? (Told that it says so In the owners manual)
Seasoned HDF Member
Joined: Oct 2009
Posts: 7,466
Likes: 4,923
From: North Dakota
What is H-D™ Connect Service?
It is a technology that drains the battery on your phone as fast as the bike battery, so when you're stuck out in the middle of nowhere you can't call for help.
Notice how they're not saying how much the cost is after the free year? What do you think? $20 a month? $30 a month? Combine Harley pricing and cell service pricing...
It is a technology that drains the battery on your phone as fast as the bike battery, so when you're stuck out in the middle of nowhere you can't call for help.
Notice how they're not saying how much the cost is after the free year? What do you think? $20 a month? $30 a month? Combine Harley pricing and cell service pricing...
Road Warrior
Joined: Nov 2018
Posts: 1,302
Likes: 865
From: SW Ohio
Trending Topics
Road Captain
Joined: May 2016
Posts: 544
Likes: 61
From: San Diego
lighting is SUPPOSEDLY delivering the strike with level 3 now, but I dont believe that as NOBODY has posted ANYTHING about getting one.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Thread
Thread Starter
Forum
Replies
Last Post
H2ODR
Touring Models
12
Jan 14, 2014 12:22 PM
Oakleyrider
Want To Buy Motorcycles/Parts/Accessories
2
Aug 9, 2012 11:25 AM