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Old Jan 8, 2020 | 05:43 PM
  #61  
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Originally Posted by $tonecold
That is basically what I was told by Goldstar (Surdyke). I have had an oil pump on order from them since 11/12. It is listed as b/o w/o date. They told me something about Harley upgrading their computers or software and that things weren't running smoothly. It does suck!
I have an oil pump on backorder from them as well, hope they figure it out soon.
 
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Old Jan 8, 2020 | 05:47 PM
  #62  
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I had an HD twin-cooled 8-lobe oil pump (kit # 62400248) ordered on 11/12 from Surdyke. It was delivered on 11/23. I wonder if the issue is the higher demand on the oil-cooled oil pump caused the backorder?
 
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Old Jan 8, 2020 | 05:53 PM
  #63  
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Originally Posted by Heatwave
I had an HD twin-cooled 8-lobe oil pump (kit # 62400248) ordered on 11/12 from Surdyke. It was delivered on 11/23. I wonder if the issue is the higher demand on the oil-cooled oil pump caused the backorder?
That's exactly what it is...
 
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Old Jan 9, 2020 | 06:22 AM
  #64  
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Originally Posted by supernac
I have an oil pump on backorder from them as well, hope they figure it out soon.
I talked to them yesterday. They said that although there have been problems with the system, this oil pump is just on back order. So at this time they just don't have any.

Originally Posted by Heatwave
I had an HD twin-cooled 8-lobe oil pump (kit # 62400248) ordered on 11/12 from Surdyke. It was delivered on 11/23.


You probably got one of the last ones they had. Since I ordered on 11/12 also, you must have made your order just before I did. I'm sure they fill the orders as they're received, although I would think warranty claims probably get priority. Hey, at least I should be pretty high on the list.


Originally Posted by Heatwave
I wonder if the issue is the higher demand on the oil-cooled oil pump caused the backorder?
Originally Posted by bradsULtd
That's exactly what it is...
That would be my assumption. Their supplier must not be making enough surplus to meet demand after the assembly line needs are met. I'm sure the MOCO is not going to risk shutting down the line for lack of oil pumps. They probably didn't realize that there were as many owners aware of the sumping problem that want to take preventive measures.
 
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Old Jan 9, 2020 | 08:35 PM
  #65  
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It’s shut down! Parts out of USA warehouse now
 
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Old Jan 10, 2020 | 12:48 PM
  #66  
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motorcycles are not covered under the lemon law.....sucks but it is what it is.
 
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Old Jan 10, 2020 | 02:03 PM
  #67  
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Originally Posted by a99miata
motorcycles are not covered under the lemon law.....sucks but it is what it is.
That depends on the state being discussed; lemon laws cover motorcycles in about half the states.
 
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Old Jan 10, 2020 | 06:35 PM
  #68  
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Originally Posted by a99miata
motorcycles are not covered under the lemon law.....sucks but it is what it is.
Ohio does, 30 days of total warranty repair will allow it to presented.
 
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Old Jan 11, 2020 | 10:26 PM
  #69  
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Listening to the local news today a woman contacted local news station complaining that the car that she has been making payments on has been in the shop for 2 months and she’s very unhappy about this. To think she gets this kind of coverage for two months wonder what I could get get for waiting on mine for four months. The more I think about this the more I’m getting pissed off about it, the days and weeks are turning into months it’s almost the middle of January and still nothing soon it may be the middle of February. I’m going to leave it one more week then go speak to the owner and tell him how I’m feeling about this.
 
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Old Jan 11, 2020 | 10:36 PM
  #70  
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Originally Posted by twig
Listening to the local news today a woman contacted local news station complaining that the car that she has been making payments on has been in the shop for 2 months and she’s very unhappy about this. To think she gets this kind of coverage for two months wonder what I could get get for waiting on mine for four months. The more I think about this the more I’m getting pissed off about it, the days and weeks are turning into months it’s almost the middle of January and still nothing soon it may be the middle of February. I’m going to leave it one more week then go speak to the owner and tell him how I’m feeling about this.
you should take Sam Kinnison with you to translate your feelings to the manager

what day am I geting my bike back?








 

Last edited by mjwebb; Jan 11, 2020 at 10:39 PM.
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