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Hi folks, I'm late to this thread but own a 2018 heritage and also have suffered the instrument condensation issue.
Like many others, my dealer didn't want to know and added it was a common problem ( so it's a problem then?....Yes?)
I may have mentioned this before but the way I solved it was to buy some dessicant bags, (like you get in some packages to stop moisture), I took the console off, threw a couple in the spaces of the console and re-attached it....condensation gone, never had a problem since. I have rotated the dessicant bags a few times, the ones I take out of the bike I leave near the house heating boiler for a while to completely dry them out.
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