Tire Change - GRRRRR
Sounds like THAT is what you got.
However if the dealer adjusts the belt tension that WILL require a rear wheel alignment.
Why?
Because once the dealer touches your belt adjusters he OWNS your alignment and any unusual tire wear "because the dealer TOUCHED the adjusters and ruined my TIRE."
For THAT your dealer wants some more money.
If I was a dealer I would have ASKED YOU BEFORE THE JOB---"do you want us to perform a rear wheel alignment and belt adjustment or just assume your current alignment is OK?"
"If you don't want it sign here that we are not responsible for bad tire wear."
Your dealer did a poor job of managing customer expectations.
Nobody is perfect.
If you don't like your dealer now then he lost a customer over a stupid lack of communication.
Sounds like THAT is what you got.
However if the dealer adjusts the belt tension that WILL require a rear wheel alignment.
Why?
Because once the dealer touches your belt adjusters he OWNS your alignment and any unusual tire wear "because the dealer TOUCHED the adjusters and ruined my TIRE."
For THAT your dealer wants some more money.
If I was a dealer I would have ASKED YOU BEFORE THE JOB---"do you want us to perform a rear wheel alignment and belt adjustment or just assume your current alignment is OK?"
"If you don't want it sign here that we are not responsible for bad tire wear."
Your dealer did a poor job of managing customer expectations.
Nobody is perfect.
If you don't like your dealer now then he lost a customer over a stupid lack of communication.
Sounds like Dealer BS to me.
Last edited by txphatboy; Nov 30, 2017 at 09:29 PM.
I always move my adjusters to full slop or it's hard on the threads when pushing the axle through the frame.
I make damn sure the belt tracks straight in the pulley and in the middle, never to one side or the other, then I know I got it right.
Sounds like Dealer BS to me.
The Best of Harley-Davidson for Lifelong Riders
But if you read your own original post YOU said the dealer put the wheel back on your bike and mentioned to you that your belt was out of spec which means you need an alignment.
There is NO "do it correctly" about a tire change.
Looking at the wear pattern on the old tire might lead to questions about alignment, swing arm bushing condition, wheel bearing condition, front fork bearing condition and on and on.
A technician that cares to do a good job will be interested in more that popping a new tire on and sending you out the door.
But WHERE to draw the line and simply "do what the customer wants done?"
You CAN put a new tire back on without re-doing the alignment and adjusting the belt.
As others have noted there are tricks to do this without even touching the adjusters. OR you can simply note where the adjuster marks are and put it back using those same reference points WITHOUT re-doing the alignment.
And once you adjust the belt after a tire change you don't HAVE to check the two tires are tracking together in the same direction which takes time and tools and a road check. But it would be NICE if you did.
Some guys simply just check to see the belt is riding nicely centered in the pulley and say "this wheel is now aligned."
If I did your bike alignment I would use a tension tool to check belt deflection, a couple of long straight edges to check tires are centered with each other AND then perform a ride check looking for any alignment improvement "feel" to improve the bikes "on center" tracking. Then I would check my straight edge measurements and see if any discrepancy can be explained between how it feels on the road and how the alignment looks on paper.
I would also check the bearings while I am in there as this is a great time to get ahead of problems by nosing around a bit.
All that takes time and money and of course APPROVAL by you---the guy paying the bill.
I am pretty good at this but the above usually takes me at least one more hour than simply swapping the wheel and using the "old" adjustmets as "good enough."
Don't shoot the messanger.
Oh and NO I don't own stock in your dealership.
I was in customer service for over 30 years and can see how dumb the service writers can mess up explaining things to a customer.
You are proof that the dealer made you an unhappy guy and that is a shame.
But look at the bright side.
One of the earlier comments said his Indy DID adjust the belt but left it too tight. THAT can tear up the transmission bearing and blow a belt prematurely.
At least YOUR guy just did a tire change and didn't ruin anything while he was in there.
Last time I had a dealer do a tire change on a truly stubborn oversize monster tire the technician gave me an unsecured tire valve which promptly fell INTO the tire when I stopped riding right after I took her up to 100mph to see how she felt.
It could have killed me. Oops, he said.











