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Old Nov 7, 2019 | 02:36 PM
  #11  
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Originally Posted by isumano
I am sorry I guess I should have put in the details. I bought it brand new, 2017 Fatboy S, no mods all stock, broken in according to manufacturer recommendations, and maintained on time by dealer including the clutch recall.

The cause of failure was a stuck push rod according to the dealer. They want to repair it by doing the long block program for a total of $8,000.
I've been through this situation with customer's bikes in the past when I was still a Service Manager, and what you need is a Goodwill claim.

This essentially means that HD will cover it through their Goodwill policy (each dealer gets "X" amount each year), but only if you can get your Service Manager on board to make the claim through Technical Services at the MoCo. You'll still have to pay a $100 deductible, but that should be more than worth it in your situation. Also, do yourself a favor and flash the bike back to stock with the FP3 prior to taking it to the dealership. Good luck!
 
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Old Nov 7, 2019 | 06:27 PM
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Look for a nice used motor on E-Bay or wherever and just swap it out for around $2K or so! That's what I would try to do.
 
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Old Nov 8, 2019 | 12:14 PM
  #13  
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Originally Posted by V&HBryan
I've been through this situation with customer's bikes in the past when I was still a Service Manager, and what you need is a Goodwill claim.

This essentially means that HD will cover it through their Goodwill policy (each dealer gets "X" amount each year), but only if you can get your Service Manager on board to make the claim through Technical Services at the MoCo. You'll still have to pay a $100 deductible, but that should be more than worth it in your situation. Also, do yourself a favor and flash the bike back to stock with the FP3 prior to taking it to the dealership. Good luck!
Thank you! this is good information. I will talk to the service manager and see what he has to say.
 
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Old Nov 8, 2019 | 12:16 PM
  #14  
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Originally Posted by OldEnuf2NoBtr
Look for a nice used motor on E-Bay or wherever and just swap it out for around $2K or so! That's what I would try to do.
I figure if I am going to do a swap of the motor, I might as well go all in and get an S&S. Having experience with dirt bike engine swaps, what do you guys think my chances are of getting this done my self to save on labor?
 
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Old Nov 8, 2019 | 12:21 PM
  #15  
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Originally Posted by isumano
Thank you! this is good information. I will talk to the service manager and see what he has to say.
Remind him that you're just outside of warranty and that the Goodwill Claim fund renews at the beginning of the calendar year, so he might as well use the free money from the MoCo now...so long as they haven't already spent it.
 
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Old Nov 8, 2019 | 12:24 PM
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Originally Posted by isumano
I figure if I am going to do a swap of the motor, I might as well go all in and get an S&S. Having experience with dirt bike engine swaps, what do you guys think my chances are of getting this done my self to save on labor?
You can do it yourself. It sounds like you have some basic mechanical knowledge.
Its not much different than the other bikes. Bigger and heavier engine, more electrical plugs.
 
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Old Nov 14, 2019 | 10:50 AM
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The service manager submitted photos to the factory, I should have an answer by Monday on what they will cover for a Goodwill Claim. Thank you very much for that information. I will keep you guys updated.
 
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Old Nov 14, 2019 | 11:06 AM
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Originally Posted by isumano
The service manager submitted photos to the factory, I should have an answer by Monday on what they will cover for a Goodwill Claim. Thank you very much for that information. I will keep you guys updated.
Good luck! /fingerscrossed
 
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Old Nov 14, 2019 | 11:17 AM
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Can't the digital technician see thst the ecm has been flashed? Regardless if it's been flashed back to stock? That's what is being told here on this forum and others. I wish the op luck and harley steps up and takes care of him. If the entire motor is in fact junk and none of it is useable then the crate motor would be the way to go. Just can't believe the whole bottom end is wiped out fr8m just a stuck pushrod...much easier for them to replace everything than to actually diagnose and repair it. Plus it's your money so what do they care? I bet if they do cover you suddenly you'll only need some top end work...good luck either way you go
 
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Old Dec 23, 2019 | 09:56 AM
  #20  
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First, I want to thank V&HBryan for the advice and everyone that contributed to the thread. I hope this will help someone else in the same situation.

The factory took care of it through the Goodwill claim from the dealer. They did not care about the Fuelpack as it can not cause a lift rod to fail. I did not remove it or reflash it. One of the lift rod bottom race bearings failed, and it started a chain reaction that ruined the entire bottom end and damaging the top end. There was metal everywhere, big and small.
Harley factory used the long block program and sent a new engine to the dealer. They covered $6000, which is the long block and some odds and ends needed. I had to pay $3000 for labor and some other odds and ends that were not provided by the factory.
Overall a great experience from the service department, although I wish they had mentioned the Goodwill program themselves instead of making me sweat for a few weeks until I found out about it through here. As soon as I mentioned it, they got working on the claim.

Once again, I hope this thread helps someone in the future that has a similar issue.
 
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