Anybody else get teed off over this?
Account Closed
Joined: Oct 2009
Posts: 682
Likes: 1
From: In the World
Man, I don't know what is up with the local dealer here that I use. In the winter time they come down, pick your ride up and trailer it back to the shop for what ever you want them to do.
Last year I sent my 98 Sportster up for a 29 tooth sprocket, 20,000 mile service, replace some worn/old cables and a few other things....1 week later I got a call it was done.
Dropped out the Sportster and picked up my 06 SB for a 15,000 mile service, do some mods here and there and again about a week and very affordable considering what I was having done.
This summer I collected parts of a 88 to 95 inch build on the SB. Took my box of collected parts up, talked to the tech and he was impressed at my selection of heads, cams, pistons and what not.
Made arrangements to have the bike again trailer ed up to Saddleback in Logan, Utah on a Friday morning. Saturday afternoon I get a call from the tech that he is almost done and will be by that night...but we need to talk about A/C as the motor wasn't going to be getting enough air.
Up graded to SE A/C, retro chrome cover, new bearings and they discounted what they could here and there as well.
Went up and it wasn't quite what I expected sound wise, tech told me about BCT Baffles so I ordered them up and had them shipped straight away. They installed the BCT baffles at no charge to boot.
They would have keep the bike stored all winter for free but I wanted to get it home so I could play with it.
Just bought a 1998 Fatboy I am going to have them pick up and take it to the shop for a good once over and some mods like add the headlight Nacelle.
Karsten
Last year I sent my 98 Sportster up for a 29 tooth sprocket, 20,000 mile service, replace some worn/old cables and a few other things....1 week later I got a call it was done.
Dropped out the Sportster and picked up my 06 SB for a 15,000 mile service, do some mods here and there and again about a week and very affordable considering what I was having done.
This summer I collected parts of a 88 to 95 inch build on the SB. Took my box of collected parts up, talked to the tech and he was impressed at my selection of heads, cams, pistons and what not.
Made arrangements to have the bike again trailer ed up to Saddleback in Logan, Utah on a Friday morning. Saturday afternoon I get a call from the tech that he is almost done and will be by that night...but we need to talk about A/C as the motor wasn't going to be getting enough air.
Up graded to SE A/C, retro chrome cover, new bearings and they discounted what they could here and there as well.
Went up and it wasn't quite what I expected sound wise, tech told me about BCT Baffles so I ordered them up and had them shipped straight away. They installed the BCT baffles at no charge to boot.
They would have keep the bike stored all winter for free but I wanted to get it home so I could play with it.
Just bought a 1998 Fatboy I am going to have them pick up and take it to the shop for a good once over and some mods like add the headlight Nacelle.
Karsten
Elite HDF Member
Joined: Jun 2008
Posts: 4,109
Likes: 9
From: Connecticut
Most dealerships in the country are hiring young kids to do the work, less pay more profit. It is becomming more and more a common pratice. Good techs at the dealers are becomming a thing of the past or maybe just have one. Once you know what your doing and want more money either you leave or suck it up or if you make too much you are gone and they hire a kid who works for nothing. Sad but more true than false. You can't blame the motor co as suppliers now stock less and sometimes venders go out of business and they have to search out another. The economy is whats turning it all upside down. What will make you happy is that it won't get better real soon
Road Captain
Joined: Feb 2007
Posts: 517
Likes: 0
From: Nebraska
Now wait just a dang second!!! You want reasonably fast service that is done right the first time? What...you want to be kept in the loop on the status of your $20,000 vehicle too?
Not here buddy!
Signed
Willie G
Not here buddy!
Signed
Willie G
Road Captain
Joined: Jul 2008
Posts: 738
Likes: 6
From: Brigham City, Utah
Karsten
Road Master
Joined: Oct 2010
Posts: 901
Likes: 4
From: NH
I guess I'm lucky too. I've had my bike in for service and upgrades once and once for just upgrades. Both times, order parts, parts come in (within a week), make appointment, take it in and get a ride home or they pick up and deliver....back that afternoon. Cost of labor is negotiated. I'm happy.
Road Captain
Joined: Oct 2010
Posts: 563
Likes: 2
From: Mocksville, NC
Dealerships cost too much money. Bottom line.
I got a quote the other day for a SE Super Tuner and Dyno. And asked em if they would install the pipes and SE Heavy Breather that I got from outside sources....
quote came out to $1100......told em to take that quote and go wipe their *** with it. I have come out $400 cheaper if I buy the Super Tuner online and have an independent performance shop do all the work.
I got a quote the other day for a SE Super Tuner and Dyno. And asked em if they would install the pipes and SE Heavy Breather that I got from outside sources....
quote came out to $1100......told em to take that quote and go wipe their *** with it. I have come out $400 cheaper if I buy the Super Tuner online and have an independent performance shop do all the work.
Banned
Joined: Feb 2009
Posts: 3,500
Likes: 1
And i hate when people cry about not being able to install a winshield, then cry about the dealer taking to long. If it was me i would have bought the parts waited for them to all come in then taken it but i guess im just a special kinda guy.
Tourer
Joined: Jan 2008
Posts: 349
Likes: 1
From: Milford, Kansas
What tees me off is the parts rep telling me, the part you want is not in stock, but we can order it. No Sh - -.
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