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Interesting...I have thought what would happen if I broke down and called the H O G because the nearest Harley dealer is a hour away. Once my membership runs out I will be done just because I don't have any use for any of it. I did run out of gas once and had to push the bike almost a mile to the nearest house. Got a ride to town, and picked the bike up with my own trailer.
I have searched on here quite a bit for roadside assistance opinions and it seems the general consensus is that AAA RV/motorcycle coverage is superior to the HOG benefits. It will cost me $33 for the year to add the motorcycle on to my AAA membership and $45 a year to be a hog member....
AAA will cover motorcycle towing up to 100 miles!!!
I have used the HOG roadside assistance 2 times.The first time it went smooth.I didn't pay anything and the tow truck was there within 1/2 hour.The second time sucked.I was stranded on the interstate.I called them and they didn't call back.SO I finally caled them back and they said they couldn't find a tow tuck.I was in the Cleveland suburbs.I called a local tow and they had a truck coming.But I got the bike started and rode to the dealer near by.I called the local towing company and told them I was fine.While I was on my way home,the HOG people called and said they finally got a truck,this was 3 hours later.
I also am a HOG menber and have the extended tire/wheel coverage and had a screw in the rear tire of a laced wheel and less that 3 miles from the dealership. I called the dealer instead of HOG road side assistance. They offered to come and get it but I aired it up and rode it in (just barely made it). They pro rate the tire (as with any auto tire warranty). The dealer charged $75 to the warranty for pick up. I had about 3,500 miles on the tire. They put on a new tire, tube and liner at no cost to me. If the tire had, say, 50% tread, I would have had to pay the pro rated part. I bought the 5 extra years extended warranty mainly because I plan on keeping and riding my bike. 3 years and 43,000 miles so far.
What happened today is just Total BS. I am on my way to work this morning and about 5 blocks from work, as im making a right hand turn, i notice the bike feels funny. Couple more blocks and when i make a left hand turn i feel like the bike is gonna dump over. Get to work and when i come to a stop,the bikes front end feels sloppy. Front tire is flat. I have a 21 inch spoked wheel with a tube inside. Fill it full of air but it goes flat inside of 2 minutes. Ok no problem i think, chance to use my wheel and tire overage which i bought for my bike. So i call the number on the back of the plastic card i was given with my coverage policy and it has to do with H.O.G. I had read that the towing that came with H.O.G. roadside service sucked really bad. Im here to tell you,that for me, it turned out to be soooooo true. What a big ripoff. The lady on the phone is very nice and her voice drips with concern for me. I was informed that HOG will cover $100 for towing and im responsible for the rest. The stealership is 3 miles from my job. When she comes back on the line after finding a tow service to handle my bike, she informs me the total cost will be $150 which means $50 out of my pocket. Thats highway robbery. To make it short, i wait 5 hours for the tow truck and when he finally shows up he has no straps or soft ties or any wheel chock, only a flat bed wrecker. I told him to forget it and he gets all bent out of shape cuz im cancelling and he wont be getting the $50 out of my pocket. I expected H.O.G. roadside to be much more professional and organized. I just had to vent.
Here's a novel thought, why not carry the items required to fix a punctured tube? I mean, it is your bike, why not take a little responsibility for making sure it can get you home safely? Isn't it rather naive to be dependent upon a strange voice on the other side of a telephone? The voice on the other end may sound nice and want to help, but they're just a voice on the phone and they can't do anything other than speak to other voices on the phone.
Patch kits for tubeless tires are cheap and small. Tube tires require a little more, but it's nothing that you can't fit in a small saddlebags. Aerostich sells titanium tire irons that weigh less than half what the steel ones do.
I'm all for using warranties and road side assistance, but when you depend on them, you are just begging for a problem. Self sufficiency is the only security you have when you ride a motorcycle. Do you want to sit on the side of the road for 6 hours watching the sweat fall on the pavement or would you rather spend half an hour fixing the problem and be back on your way?
Now, whether the warranty is worth it or not, I can't answer that, but I can tell you my experience... I've had two tires replaced under warranty and I've had my bike 6 months. That's about $500 in tires and installation. The warranty lasts another 6 and a half years and cost me about $1600. Three more tires and I made money on the warranty - do you think I'll pick up three nails in the next 84 months?
man im all for being able to take care of a flat tube in a half hour. Would you mind running how by me. I work on printing machinery so i know some about wrenching.
I'd love to see somebody patch a tube on the side of the road in 1/2 an hour..........
I have successfully used Slime in nail punctured tubes. It is a 50/50 shot. If you find the nail, pull it out and put in the Slime, it will usually work. However, if you ride on the tube and rip it even just the slightest bit, you are out of luck.
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