Horrible experience from Paul Yaffe
Tourer
Joined: Apr 2013
Posts: 279
Likes: 9
From: Arizona
I ordered a set of 14" monkey bars last spring for my old road king, and had to wait about 5 weeks. The communication was lacking and I was pretty bugged, but I patiently waited because I was dead-set on them. I live in Phoenix, so I bought them at the actual Bagger Nation headquarters. Once I got the bars on, though, I loved them and felt it was worth the wait. I've been by the shop a couple more times and while I wasn't wowed with the customer service, I didn't feel neglected or mistreated either. Waiting just sucks.
I like the bars so much that I put them on my Street Glide last December. This time, I got them through the dealer, and they already had them in stock. Great bars... but five months is ridiculous. Can you cancel the order and buy from another retailer?
I like the bars so much that I put them on my Street Glide last December. This time, I got them through the dealer, and they already had them in stock. Great bars... but five months is ridiculous. Can you cancel the order and buy from another retailer?
Ultimate HDF Member
Joined: Jan 2011
Posts: 9,850
Likes: 220
From: Sacramento, CA.
Hey I got a set I'll sell you, at a discount. New, in the box. Ready to ship, in 2 months, after I get a large deposit. LMAO. So, after you get them & you find a defect, how long do you think it'll take you to get another set or a refund? 5 more months.
Cruiser
Joined: Mar 2014
Posts: 182
Likes: 11
From: Arizona
Paul Yaffe's Bagger Nation Ted Ted. Yes, we have a long wait for our Monkey Bars. Luckily for us, the customers that want the best bars in the industry wait for quality. Further, there in NO other handlebar maker that puts more effort into honing the insides of their bars than we do here at Bagger Nation. 7000 sets of bars per year man, we must be doing something right. And I send out items autographed by Paul all the time, and watch him sign things all the time for free... If you are in the market to buy hi-quality stuff for your Bagger, then buy our stuff. Call Shane at 602.840.4205 x234.
WHAT OTHER INFO IS NEEDED, HEY NEWS FLASH THE PEOPLE IN THE INDUSTRY THAT YOU SPEAK OF ARE RIGHT HERE ON THIS SITE, IT TAKES LESS TIME TO BUILD A CUSTOM HOME. THIS COMPANY HAS OBVIOUSLY LOST TOUCH WITH REALITY IT IS ABOUT TIME THEY ARE BROUGHT BACK TO EARTH!
WHAT OTHER INFO IS NEEDED, HEY NEWS FLASH THE PEOPLE IN THE INDUSTRY THAT YOU SPEAK OF ARE RIGHT HERE ON THIS SITE, IT TAKES LESS TIME TO BUILD A CUSTOM HOME. THIS COMPANY HAS OBVIOUSLY LOST TOUCH WITH REALITY IT IS ABOUT TIME THEY ARE BROUGHT BACK TO EARTH!
Road Warrior
Joined: Oct 2009
Posts: 1,384
Likes: 3
From: California
Interesting thread, and makes me re-think my view of him and his company. Watched one of those biker build-off series not too long ago (Biker Battleground Phoenix) and thought he was one of the 'good-guys'. So much for reality T.V.! I kind of thought John Shope of Dirty Birds was the turkey.
Last edited by UltraClassicElectraGlide; Nov 3, 2014 at 11:18 PM.
Supporter
Joined: Oct 2012
Posts: 1,242
Likes: 1
From: Farmingdale, New York
Seriously? who he thinks he is DiNiro? sounds full of himself. Granted he creates cool bikes but that's it, cool bikes............. sounds like his parts business is on the sucks end........... not for me
Extreme HDF Member
Joined: Nov 2007
Posts: 14,670
Likes: 139
From: East of the Sun, West of the Moon
To the OP: You want a nice set of bars, check out Hill Country Customs. If they don't have what you want on their site, call them and they'll make what you want and treat you like you're their only customer to boot.
Last edited by UltraNutZ; Nov 4, 2014 at 09:23 AM.
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The guy is a major douche! I ran into issues a few years back on some speaker adapters and called. It is not possible the kit I bought did not come with the adapters was the response I got from someone there. His biz skills suck, he might be making bread now but it is just a matter of time till the word gets out that he is an a-hole.