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FuelMoto... does it again!

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Old Aug 6, 2015 | 10:08 AM
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Default FuelMoto... does it again!

I know these threads can sound contrived.... but I have to give credit where credit is due...

I've been a customer of FuelMoto for a few years. I have a PowerVision from them, a couple of extra licenses, and always get prompt assistance with questions and MAPS.

This week, I finally stopped procrastinating and ordered their ceramic coated 2-1-2 header for my '12 FLHTK.

I ordered it on Monday, received it on Wed, and got the new MAP this morning!

Wow, I wasn't expecting that fast of a response. I was planning on the install next weekend... looks like I have another "to-do" this weekend!

PS- that ceramic coating sure is pretty! Almost seems a shame to put the heat shields on!

Once again, FuelMoto exceeds expectations....
 
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Old Aug 6, 2015 | 11:54 AM
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Yes, I had a small problem over in the UK. Emailed FM, short bit of dialogue and parts land on my doorstep.

Anyone can sell goods but servicing the customer gets you noticed.
 
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Old Aug 6, 2015 | 12:19 PM
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This is great to hear because I'm looking at buying a efi tuner from them.
 
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Old Aug 6, 2015 | 01:01 PM
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I too had a problem with Fuel Moto:
My Stainless Jackpot 2-1-2 header cracked and broke off where it connects to the cross-under section of the exhaust system. I had a short phone conversation with F-M customer Service, they replace the header, NO Problem! I paid the extra for the Ceramic coating, a small amount, got my new header, and installed it. Now my right leg is even cooler!
What's up with that? An American Company the believes in Customer Care and Stands By Their Product!!!!
I only wish I was financially independent, I'd be riding out there to have their 107" put into my FLTRU so fast it'd make your head spin!

Scoop
 
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Old Aug 6, 2015 | 01:14 PM
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Heading out in early September for the 107", rear suspension, clutch, tuner, R/T 2 into 1 and some new front lights. Everything I have heard about FM has been 99.9% positive. I sure can't wait till my ride home back to Ohio from Little chute !!!!
Between Jamie and Bob the help they have given me and time spent on me via phone and e-mail has been above and beyond
 
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Old Aug 6, 2015 | 01:23 PM
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Send em' another $couple hundred!
I'm sure they won't mind? lololol
 
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Old Aug 6, 2015 | 01:27 PM
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Ive had excellent experience with FM.

They're a top tier company that cares for their customers.

Cant wait til they get an exhaust for my dyna figured out.
 
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Old Aug 6, 2015 | 03:37 PM
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Originally Posted by hattitude
I know these threads can sound contrived.... but I have to give credit where credit is due...

I've been a customer of FuelMoto for a few years. I have a PowerVision from them, a couple of extra licenses, and always get prompt assistance with questions and MAPS.

This week, I finally stopped procrastinating and ordered their ceramic coated 2-1-2 header for my '12 FLHTK.

I ordered it on Monday, received it on Wed, and got the new MAP this morning!

Wow, I wasn't expecting that fast of a response. I was planning on the install next weekend... looks like I have another "to-do" this weekend!

PS- that ceramic coating sure is pretty! Almost seems a shame to put the heat shields on!

Once again, FuelMoto exceeds expectations....
I thought the exact same thing when I went to install my ceramic coated headers from them.

No doubt FM is a Great company. I've been doing business with them for close to 10 years, and DK Custom Product has been partnering with them for a couple of years now on the Power Vision.

Good folks!
 
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Old Aug 6, 2015 | 07:08 PM
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Both fuel moto and dk customs are great companies to deal with. There are alot of other companies that could learn a few things from them.
 
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Old Aug 6, 2015 | 07:32 PM
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ill jump in. have there pro touring mufflers and micro tuner. top notch stuff. ill be in the market for a header. gonna get a FM for sure. great company
 
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