When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
I picked up a 2015 CVO Limited last week. Went to go for a ride yesterday and the rear brake was vibrating the bike real bad. The bike has 300 miles on it. Took it to the dealer and they found a problem with the abs module but the rotor was bad due to over heating and they don't have one in stock. So with a $40k bike at 5pm I am left at the dealer with no bike and no ride home. Call HD customer service and they didn't offer any help but said I could have taken the warranty. Two weeks ago I had the warranty on my 2014 Limited. Maybe I should have kept the Limited. NOT HAPPY
Call HD customer service and they didn't offer any help but said I could have taken the warranty. Two weeks ago I had the warranty on my 2014 Limited. Maybe I should have kept the Limited. NOT HAPPY
I don't understand this "warranty" part. Do you not have a warranty on your 2015 bike?
Yes I do have A WARRANTY TO FIX THE BIKE WHEN THEY CAN GET THE PART. I don't have a bike till they fix it and had to find a way to get home.
I don't understand why you reply like this to Old Mike, I'm also confused. When you say they told you you could have bought the Warranty and that you had it on the 14. Are you talking about ESP or HOG Road America? They reimburse fro travel expenses if you are 100 miles from home.
I understand you're upset but to "Shout" at a guy that asks a question doesn't help.
Hope they get your brake problem fixed and you have many years of trouble free riding.
Good Luck
Never heard of getting a loaner from a bike dealer, maybe if it was a smaller town. As said at least you didnt have to pay out of pocket, I would hope they overnight the part in.
If you have ESP, ESP will reimburse up to $75 per day towards a rental (bike, car, etc.) for up to 10 days. The only requirement is your bike has to be in the shop for at least 24 hours. For lodging reimbursement, ESP requires you to be more than 100 miles from home. The mileage is not a requirement for the rental reimbursement.
If you have ESP, ESP will reimburse up to $75 per day towards a rental (bike, car, etc.) for up to 10 days. The only requirement is your bike has to be in the shop for at least 24 hours. For lodging reimbursement, ESP requires you to be more than 100 miles from home. The mileage is not a requirement for the rental reimbursement.
Thanks for pointing that out I always thought it was the 100 miles from home for a rental.
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.
Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.
Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.