I've been trying to get my dealer to talk to the Naviextras website administrators to reset my account so I can successfully download updates for a few months now.
Today I finally got a call from a representative of HD Australia who said they were going to try this.
It's been a long wait - but I'll be happy if they fix the problem - to date I have not been able to load new GPS maps - I keep getting the "Navsync Nonavcontent" error.
Hopefully I'll be able to fix this soon.

 

Are you paying for the update? Should we all have accounts if we bought a bike? (Wondering why the dealer is involved)

 

I paid for the GPS maps, however the Naviextras update by itself is free. You don't automatically get a Naviextras account because you bought the bike - you have to register.
The site address is as follows - this is where you go to update your boom box GPS.


https://www.naviextras.com/shop/portal


The dealer is involved because when I tried to get help from the Naviextras website it kept going to a page prompting me to contact my HD dealer...