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Seems like they no longer have their act together. Is the buy-out the problem?
They've advertised exhaust systems for months that remain unavailable even though the same systems are displayed on their website and print adds.
I've waited for months on the "new" 2 into 1 Upsweep but V&H Customer Service keeps pushing back the ship dates. I gave up on the Upsweep last week and decided to order a 2 into 1 High Flow Short. It's been advertised longer than the Upsweep. Guess what. It is not available and ship dates are being postponed for it as well!
At best, this reflects poor management and market planning. It also makes me wonder about quality control now that Vance and Hines is no longer an independent company run by enthusiasts.
I don't think that merger is affecting V&H any. Could be other things like suppliers affecting product. The main company being merged also owns Progressive, Mustang seats, Roland Sands and Kury to name a few. Doesn't look like they're all affected.
Seems like they no longer have their act together. Is the buy-out the problem?
They've advertised exhaust systems for months that remain unavailable even though the same systems are displayed on their website and print adds.
I've waited for months on the "new" 2 into 1 Upsweep but V&H Customer Service keeps pushing back the ship dates. I gave up on the Upsweep last week and decided to order a 2 into 1 High Flow Short. It's been advertised longer than the Upsweep. Guess what. It is not available and ship dates are being postponed for it as well!
At best, this reflects poor management and market planning. It also makes me wonder about quality control now that Vance and Hines is no longer an independent company run by enthusiasts.
Has anyone else noticed this?????
V&H QC has never been anything to write home about, and from my experience neither has their customer service...
I've had several problems with them since November. I'm no longer running their stuff (not because of the issues), but if I ever decide to do mods again, I'll look to someone else. Fuelmoto seems to get good reviews for customer support.
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