2017 Ultra computer problem ?
Club Member
Joined: Sep 2012
Posts: 4,982
Likes: 1,587
From: Philadelphia, PA
They'd be given me a loner and I'd be on the phone with corporate. Cruise control causing the problem is bs. When I bought mine in '14 I used the cruise many times before 1000 miles, with no issues.
Salesman and service would get poor reviews when the Harley survey comes in.
Salesman and service would get poor reviews when the Harley survey comes in.
Tourer
Joined: Jul 2006
Posts: 294
Likes: 107
From: Arizona
That is about the dumbest thing I have ever heard. I would make them point out exactly where it states this in the manual. You handled it a lot better than I would have. I would have had a few choice words for that guy.
Road Warrior
Joined: Jul 2013
Posts: 1,649
Likes: 443
From: Indianapolis
Harley uses cruise control on the end of assembly final test-
Each completed Harley gets a "Roll test" before the bike is put into the shipping crate.
The roll test is about a 1.5 mile dyno run. It reaches highway speeds and tests shifting, braking, lights and even cruise control.
source : HOG magazine 2016-037
Each completed Harley gets a "Roll test" before the bike is put into the shipping crate.
The roll test is about a 1.5 mile dyno run. It reaches highway speeds and tests shifting, braking, lights and even cruise control.
source : HOG magazine 2016-037
Outstanding HDF Member
Joined: Feb 2007
Posts: 2,837
Likes: 50
From: usa
I've heard of this happening if you shut the bike off,and twist grip isn't totally released.You still have your hand on it and might have a bit of throttle applied.I think it could be cured by cycling the ignition switch on/off a few times.
Intermediate
Joined: Jan 2016
Posts: 37
Likes: 2
From: LA
Problem: High idle
Cause: shut sown bike while throttle not at zero (easy to do)
Fix: reset throttle zero
How: cycle ignition on and off 5 times letting everything electronic wake up before shutting off on each cycle
After the five cycles the throttle should be reset.
I was lucky. When I brought mine to the dealer the service writer knew of the issue and showed me how to fix it. And how to prevent it.
With electronic throttle make sure your hand is off the throttle when you shut down.
Hope this helps.
Last edited by dinq; Jan 16, 2017 at 07:11 PM. Reason: Edit for fat finger.
Club Member
Joined: Apr 2013
Posts: 7,675
Likes: 8,401
From: Utah
Agree! Had the same issue with my '16. I don't think the throttle module has channged.
Proble: High idle
Cause: shut sown bike while throttle not at zero (easy to do)
Fix: rest throttle zero
How: cycle ignition on and off 5 times letting everything electronic wake up before shutting off on each cycle
After the five cycles the throttle should be reset.
I was lucky. When I brought mine to the dealer the service writer knew of the issue and showed me how to fix it. And how to prevent it.
With electronic throttle make sure your hand is off the throttle when you shut down.
Hope this helps.
Proble: High idle
Cause: shut sown bike while throttle not at zero (easy to do)
Fix: rest throttle zero
How: cycle ignition on and off 5 times letting everything electronic wake up before shutting off on each cycle
After the five cycles the throttle should be reset.
I was lucky. When I brought mine to the dealer the service writer knew of the issue and showed me how to fix it. And how to prevent it.
With electronic throttle make sure your hand is off the throttle when you shut down.
Hope this helps.
OP go to the dealer and try to reset it using the instructions above, Then charge the Dealer his going rate $$$$$$$$
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Seasoned HDF Member
Joined: Sep 2008
Posts: 14,068
Likes: 11,086
From: San Diego, CA
Agree! Had the same issue with my '16. I don't think the throttle module has channged.
Proble: High idle
Cause: shut sown bike while throttle not at zero (easy to do)
Fix: rest throttle zero
How: cycle ignition on and off 5 times letting everything electronic wake up before shutting off on each cycle
After the five cycles the throttle should be reset.
I was lucky. When I brought mine to the dealer the service writer knew of the issue and showed me how to fix it. And how to prevent it.
With electronic throttle make sure your hand is off the throttle when you shut down.
Hope this helps.
Proble: High idle
Cause: shut sown bike while throttle not at zero (easy to do)
Fix: rest throttle zero
How: cycle ignition on and off 5 times letting everything electronic wake up before shutting off on each cycle
After the five cycles the throttle should be reset.
I was lucky. When I brought mine to the dealer the service writer knew of the issue and showed me how to fix it. And how to prevent it.
With electronic throttle make sure your hand is off the throttle when you shut down.
Hope this helps.
I've read about this issue, on a couple forums, several times over the last few years....
Road Master
Joined: Sep 2013
Posts: 1,091
Likes: 84
From: Southern Maine / Seacoast NH
Agree! Had the same issue with my '16. I don't think the throttle module has channged.
Proble: High idle
Cause: shut sown bike while throttle not at zero (easy to do)
Fix: rest throttle zero
How: cycle ignition on and off 5 times letting everything electronic wake up before shutting off on each cycle
After the five cycles the throttle should be reset.
I was lucky. When I brought mine to the dealer the service writer knew of the issue and showed me how to fix it. And how to prevent it.
With electronic throttle make sure your hand is off the throttle when you shut down.
Hope this helps.
Proble: High idle
Cause: shut sown bike while throttle not at zero (easy to do)
Fix: rest throttle zero
How: cycle ignition on and off 5 times letting everything electronic wake up before shutting off on each cycle
After the five cycles the throttle should be reset.
I was lucky. When I brought mine to the dealer the service writer knew of the issue and showed me how to fix it. And how to prevent it.
With electronic throttle make sure your hand is off the throttle when you shut down.
Hope this helps.