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Custom Dynamics Tri Bar issue

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Old Dec 18, 2017 | 05:23 PM
  #11  
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Hope that solves the problem. We have CD front turn signals and brake lights with the flasher. Good products.
 
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Old Dec 18, 2017 | 06:31 PM
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I hope they can get you fixed.
 
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Old Dec 18, 2017 | 06:33 PM
  #13  
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Haven't installed this or the LED running lights on my 2011 FLHX yet, but I did take the time to read thru the instructions...and it was apparent that it was the smart play to install running lights with the load equalizer BEFORE the tribar...and that the tribar wouldn't work without it. Might be a factor here.


I haven't bothered to go back and do all the research on this issue, I'll leave that up to the guy's got the problem, but I wouldn't be surprised if that wasn't the issue here.
 
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Old Dec 18, 2017 | 07:39 PM
  #14  
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Through numerous communications with a Custom Dynamics Tech he determined the pass through harness is the issue, not my installation. I had LED rear turn signals and load equillizer installed previously and they worked perfect. After adding the tri bar and triple play the trouble started. Tested the triple play and the tri bar independently and both performed as they should. Only thing left is the harness.
 
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Old Dec 19, 2017 | 04:55 AM
  #15  
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I have the same set up on my 13.....plus plasma rods.... love the set up. CD is a great company to work with.... I had issues with my rear lights and it ended up being a break in the wires from the tri-bar to the rear lamps. All LED in the rear, and I love it.
let us know how it goes for you.
 
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Old Dec 19, 2017 | 05:38 AM
  #16  
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When I did my 2013 Road Glide the harness was wrong. The instructions on the website and the instructions in the box were different. Carefully read the wiring diagram and go from there. Print out one on Website and compare to delivered instructions. Once i found the error in paperwork all worked as it should. I called and and pointed out the problem and they were very receptive and said they would fix it.
 
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Old Dec 19, 2017 | 08:12 AM
  #17  
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Originally Posted by DamifIknow
When I did my 2013 Road Glide the harness was wrong. The instructions on the website and the instructions in the box were different. Carefully read the wiring diagram and go from there. Print out one on Website and compare to delivered instructions. Once i found the error in paperwork all worked as it should. I called and and pointed out the problem and they were very receptive and said they would fix it.
Which version was correct?
 
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Old Dec 19, 2017 | 10:36 AM
  #18  
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My problem was bag lights. needed the tribar to make bag lights run/brake/turn. Paper version send with the lights was wrong for my application. color of wires was wrong. This link made mine work

https://www.customdynamics.com/media...D-SB-SS6_3.pdf
 

Last edited by DamifIknow; Dec 19, 2017 at 10:39 AM.
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Old Jan 3, 2018 | 09:27 PM
  #19  
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So, to close out my issues. New pass thru harness didn’t fix the problem. Emailed CD and Paul got back to me. Apologized for my problems and got the powers that be to send me the Gen 2 version of the tri bar. NO CHARGE! Installed it yesterday and all is good. Cannot say enough great things about CD and their customer service. I bought this through a 3rd party. They didn’t care, just wanted to make things right. I am now a lifelong customer of CD!
 
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Old Jan 3, 2018 | 09:58 PM
  #20  
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Thanks for letting us know the outcome. Glad everything worked out. I am a customer of CD as well. Great products , and super bright. Good news in the new year!
 
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