When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
We normally put close to 30K a year on the bike. For one reason or another, this year the wife and I haven't been able to take one longer ride. Yesterday the stars finally aligned and we took off for a few hundred mile ride. Low and behold, about half way to our destination the battery light and check engine light come on. It's about 100 miles to the closest HD dealer and I'm thinking "Crap, now it's all screwed up".
I stopped at a truck stop rather than go on until the battery left me stranded on the side of the road. I called Flow (Progressive) and told them I needed a tow. By 1 PM I'm at the HD dealer. They checked it out and said the stator was bad. The trouble was they couldn't repair it until Wednesday of next week. I've got to be back at work 200 miles away Monday and I was sweating it. Then one of the HD employees said too bad you didn't buy it here, We give loaners to people if the buy the bike here and leave it for service.
It just so happened that I had bought it at that dealer. A little later we're one the road again with a CVO loaner. Just got back home and we'll ride back next weekend to pick our Limited up.
It coulda been worse. Flo picked up the tow and the dealer supplied the CVO for a week.
Last edited by rkoivisto; Jul 15, 2018 at 05:22 PM.
Old Fort in Fort Smith, AR. They have a sign in the service dept that if you bought the bike there and had it in for service, they would supply a loaner for you. Not many places would do that. When the bike was newer, I had it in for service and had to wait on some parts. I put a few thousand miles on their loaner and they didn't seem to mind.
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.
Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.
Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.