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2018 Road Glide security system

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Old Sep 15, 2018 | 11:57 PM
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Default 2018 Road Glide security system

Hello Harley Forum
i bought a new 2018 FLTRXS 8/29/2018. And have had some issues with the security system activating. 2 days after buying the system activated while out of town. Entered the bypass code a couple times with the screen going blank the first time while attempting finally working after a couple trys. HD put new batteries good to go.... 2nd time within a week of last issue. HD came and got the bike. Checked the electrical system no issues found. Brought it home. The same day went to go for a ride and it happened again! Next day went to drive it to the HD the system worked...... They've tried to replicate it with no success. This is the third time in less than two weeks. Still at HD can't find out what's up......
what should I do??
 

Last edited by CGURRO; Sep 16, 2018 at 12:31 AM.
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Old Sep 16, 2018 | 06:08 AM
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When the problem happens is the fob in the same pocket as your cell phone? Might try moving it around just for the heck of it. Also just for fun you might replace the battery in the fob. Mine occasionally doesn't see the fob but I just assumed the battery is going bad.

Good luck and I hope this helps.
 
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Old Sep 16, 2018 | 06:34 AM
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I had the same problem with my 2016 Street Glide. I removed the battery and reinstalled it. Had no problems. Doing this is like rebooting the system, I think. If the problem continues get Harley to replace the fobs. If that doesn't work . The problem is in the computer,
 
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Old Sep 16, 2018 | 01:38 PM
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I had a similar problem but only with one fob so I changed the fob battery and no joy. I then opened the fob and GENTLY bent the contacts to give better contact. Problem solved.
cgurro, I dont know if you checked but try the other fob and see if you are having problems while using that one as well. If it's doing it with both fobs ,chances are it's not a fob issue and at least you can rule that out.
 
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Old Sep 16, 2018 | 02:32 PM
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Originally Posted by dwl25
When the problem happens is the fob in the same pocket as your cell phone? Might try moving it around just for the heck of it. Also just for fun you might replace the battery in the fob. Mine occasionally doesn't see the fob but I just assumed the battery is going bad.

Good luck and I hope this helps.
Had the fob everywhere. HD replaced the batteries. Still an intermittent issue At HD now......
 
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Old Sep 16, 2018 | 02:35 PM
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Originally Posted by Hephaestus
I had a similar problem but only with one fob so I changed the fob battery and no joy. I then opened the fob and GENTLY bent the contacts to give better contact. Problem solved.
cgurro, I dont know if you checked but try the other fob and see if you are having problems while using that one as well. If it's doing it with both fobs ,chances are it's not a fob issue and at least you can rule that out.
Had both fobs with. Still issue. At HD till they can figure it out.....
 
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Old Sep 16, 2018 | 02:38 PM
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Originally Posted by Lou G
I had the same problem with my 2016 Street Glide. I removed the battery and reinstalled it. Had no problems. Doing this is like rebooting the system, I think. If the problem continues get Harley to replace the fobs. If that doesn't work . The problem is in the computer,
HD has tried to repicate problem with no luck. What sucks the problem is intermittent. Some times it works sometimes it dosen't.......
 
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Old Sep 16, 2018 | 03:25 PM
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with intermittent security problems, the cause may be rf interference where you are parked. in those instances, input your pin and ride on.
 
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Old Sep 16, 2018 | 04:09 PM
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Originally Posted by CGURRO
HD has tried to repicate problem with no luck. What sucks the problem is intermittent. Some times it works sometimes it dosen't.......
intermittent electrical problems are the worst. I hope they get it fixed for ya soon. Keep us posted with what they find!
 
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Old Sep 16, 2018 | 04:23 PM
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Originally Posted by skratch
with intermittent security problems, the cause may be rf interference where you are parked. in those instances, input your pin and ride on.
What bothers me is my 2012 FLTRU and 2015 FLTRXS never had these issues. Being a new bike it should have the latest technology.
you'd think......

Also, I have a 2017 FLTRXS loaner with no security. And Im pretty much riding in and to the same areas.
 
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