Dealer BS About cams
Grand HDF Member
Joined: May 2010
Posts: 3,599
Likes: 5,175
From: SWMO
Obviously they don't want or need the business for whatever reason. I wouldn't darken their doorstep again if it were me. But, I would be aware of the fact that your crank run out may be kinda high when you get into it. When I did cams and heads and upped compression on my 11' mine was at .0075". It's still living, but I have a 110" kit I'd like to put on it but I won't until I address the crank.
Elite HDF Member
Joined: Mar 2006
Posts: 3,673
Likes: 606
From:
Stop by and ask the Service Manager in person in His office in private. Be nice, and let Him give you His answer and why. Wait your turn, let Him explain, discuss your opinion on it. Pick a day that they are not real busy and rushed. Who knows, the excuse might not have been made by Him. Oh, and again - BE NICE.
Road Warrior
Joined: Aug 2008
Posts: 1,923
Likes: 3,063
From: USA
Call 845-564-5400 (Moroney's Harley in New Windsor). Ask to speak with "Dyno George" and tell him what you want. He will put together a great combination that will work for you. If you want more info, PM me.
Road Master
Joined: Jul 2010
Posts: 1,045
Likes: 102
From: Waukesha, WI
That service advisor should be fired. Turning away a relatively simple upgrade that also opens the door to other potential work and parts sales is a foolish thing to do. In some instances it is ok to turn away work (like someone brings in a ragged out homemade basket case), however we're going to assume your bike is a well maintained relatively stock (no turbo or trike conversion) bike. By doing so they have screwed the entire dealer; Service, parts, general merch, and even sales. Maybe you wanted to buy a new bike someday, but now the only thing you associate with that dealer is being told "no".
Find another dealer or an independent to do the job, someone who actually wants your business. They're more apt to do the job correctly and ensure you are kept up to date and satisfied with the outcome.
Find another dealer or an independent to do the job, someone who actually wants your business. They're more apt to do the job correctly and ensure you are kept up to date and satisfied with the outcome.
There are three sides to every story. I'm not saying the OP isn't telling the truth, but I'm willing to bet there is more to this than the service manager shrugging his shoulders and saying it's a no go. I have a crappy dealership near me that I refuse to do business with, but they're not gonna turn away business, especially if they can up sell the job. So did the service manager explain in detail what the job might entail; maybe a new camplate, oil pump, inner bearings, lifters, crank runout, pushrods, tensioners, new flywheel, tune? Did you tell him you were firm on your budget, whatever you set? How about all the labor costs? Did they even get in there and take a look at whats going on?
If what the OP is saying is 100% true, like a couple others already stated, I would find another dealer/indy to give you a quote/do the work. If that dealer doesn't have the enthusiasm to work with you and gain your trust and business with them, then leave it alone.
My opinion
Good luck and ride safe!!
If what the OP is saying is 100% true, like a couple others already stated, I would find another dealer/indy to give you a quote/do the work. If that dealer doesn't have the enthusiasm to work with you and gain your trust and business with them, then leave it alone.
My opinion
Good luck and ride safe!!
Elite HDF Member
Joined: Jul 2010
Posts: 3,830
Likes: 302
From: Lorain Ohio
my '14 has 41k on it an I'm changing cams on it to CR570's. being a 2011 i doubt emissions is a problem since the law suit addressed 2017 up bikes (I thought).
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Supporter
Joined: Jan 2007
Posts: 15,788
Likes: 5,625
From: along the shore of Mishigami
Might be their way of saying we don't work on bikes 10 years or older. I would still visit the service manager in private, then get the work done by an indy, spread the money to someone who is willing to work for it. The dealers already getting money from the RUBS paying for oil changes.