Sorry.... I can't offer any help. we are just bike to bike and we both have older rides.....

 

I have "automatic" set on "Audio Call Routing"

This specific setting allows other Apple devices, such as iPad's, MacBooks, that are signed in to your iCloud account, to be able to make and receive phone calls. This setting has no bearing on this issue. However, I did turn it off and I am still facing the same issue.

I have done a lot more testing and have some updates.

As I said originally, I do have a WHIM but do not have the Packtalk Bold paired to the bike at all. All of this testing has been done with my iPhone XS Max paired to the bike and the PackTalk Bold paired to the iPhone. With this pairing configuration, all of the following works perfectly fine.

• I have the Audio on the bike setup to direct Music / Media to the bike speakers and my music does indeed play on my bike speakers
• I can still use the PackTalk and the 'Hey Siri' command works perfectly fine. When I say 'Hey Siri' into the PackTalk mic, the music is interrupted and my iPhone listens to and completes my request. As soon as my Hey Siri request is completed, the music automatically resumes through my bike's speakers.
• I can make outgoing calls simply by saying 'Hey Siri', wait for the Siri tone, and then say, call Bob. The call to Bob is made, the call shows up on the bike's display as it normally would, and all communication with Bob remains on the headset - meaning I can hear Bob on the headset and talk to him using the mic on the headset. I can end the call with Bob by hitting the phone button the PackTalk, pressing the end button on the bike's display, or using the navigation sticks on the bike and navigate to the End button on the bike's display. When the call ends, the music automatically resumes on the bike's speakers.
• I can use all of the 'Hey Cardo' commands except for the 'next song' and 'previous song' commands. However, I can still completely control the music using Hey Siri through the PackTalk so this is not a big deal. What's interesting is, I can use the 'Hey Cardo stop music' commands to stop the music. If I then say 'Hey Cardo resume music', it resumes on the PackTalk and not back to the bike's speakers. If I want the music to route back to the bike's speakers at this point, I have to grab my iPhone, open the music app, and tell it to output to the bike's speakers instead of the PackTalk and it does. I have a mount on my bike for my iPhone so this is really no big deal. I will just never use the 'Hey Cardo' stop or pause music command. Instead I will use Hey Siri with the PackTalk.
• You can use all of the other miscellaneous 'Hey Cardo' commands such as battery level and others I am not remembering at the moment.
• Incoming calls - this one is a little quirky. When I receive an incoming call, I can say 'Answer' into the PackTalk and it does - the music is paused and the call is answered. I can hear the call on the PackTalk for about 2 seconds, and then the bike grabs it. The only way to get it back to the PackTalk is to grab the iPhone, hit the 'Audio' button on the call screen, and select the PackTalk. The call is then instantly transferred to the PackTalk and I can conduct my conversation perfectly fine. I then end the call using one fo the various methods I mentioned above and the music resumes playing on the bike's speakers. If I could figure out this particular issue, I would have no need to pair the PackTalk to the WHIM at all - more on this later.
• DMC works perfectly

As you can see, having the iPhone paired to the bike and the Packtalk Bold to the iPhone works pretty well without even using the WHIM. The ONLY feature that you lose is the ability to hear your GPS guided prompts through the headset and the ability to use the bike's built in voice commands. It would be nice to hear your GPS prompts through the headset, but I have my navigation prompts turned off anyway because I find it annoying that the music is interrupted so many times when you are approaching an exit or turn. So for me, that is not a big deal. I really don't mind not having the ability to use the bike's voice commands in this scenario either because I can still use all of the voice commands by using 'Hey Siri' or 'Hey Cardo'. The only command that I do miss out on is the ability to use the bike's voice commands to 'Navigate to ....' while on the bike. Instead, I have to pull over to input the directions or to change my current route if I decide to go somewhere else. Now I could use 'Hey Siri' and get directions to wherever I want to go, remember, I have phone mount, but the directions will only appear on my iPhone's display and not the bike's.

The next round of testing will include pairing the iPhone to the bike, pairing the PackTalk to the phone, and then pairing the PackTalk to the WHIM using channel B of the PackTalk. I am interested to sort out this DMC business while being paired to the WHIM. I have a second headset which is just a PackTalk headset so I will be able to test DMC mode with this scenario.

I reached out to Apple about the incoming call issue and they advised me that the 'Reset Network Settings' option completely resets Bluetooth settings as well. I gave this a shot and then paired the PackTalk back to the iPhone first and the bike second. The incoming call issue still persisted. This did generate enough interest from Apple's end that I got a call from a Senior Network Engineer and he spent 30 minutes on the phone with me to gather information. They are interested in this issue and gathering as much information as possible to see if they can implement some type of Bluetooth prioritization in a future software update.

I spoke to Ben at Cardo, a very nice guy, and he was surprised to hear my limited success. He said that I would have to choose the Cardo would not work in the way I outlined. He said that there should not be a triangle - meaning pairing the iPhone to the bike and the PackTalk to the iPhone. He said he was going to test it and get back to me. I mentioned this thread and asked me to send him a link so he could track our progress and maybe provide some insight when he could. He also mentioned that there is a new firmware update coming out 'very soon'.

If anyone has done some real world testing and can contribute to this, I think it would be great for everyone to share experience, especially if we could potentially have a Cardo tech lurking on this thready.

 

Hi RiderX,
I have a thread going with some whim testing, I’ll paste the findings below. We’re also been in contact with Cardo during this testing.
https://www.hdforums.com/forum/milwa...-dmc-work.html

On packtalk 1 we paired the WHIM on phone 2 as a GPS my phone (IPhone 8) on phone 1 and DMC intercom was very flakey indeed.

We could only get voice from packtalk 2 to packtalk 1, the microphone seemed to be locked out on packtalk 1 to talk to packtalk 2 in DMC. We also tried Bluetooth mode with the same results.

At this point we tried phone 1 to make a call, Siri comes on but the microphone was not working there either.

We deleted the WHIM pairing and the microphone worked for DMC communication and phone 1 worked making calls just as it should.

Conclusion: We think the WHIM once paired will not release the microphone for other functions. This scenario is the same no matter how we pair the WHIM, no microphone for anything but the WHIM once WHIM is paired.

Thanks__________________
Steve
2016 FLHTCU
Amber Whiskey/Charcoal Pearl

 

Hi RiderX...
Good info here for those of us trying to figure this out and to have the best communications between bikes and Boom etc. When you said: "As you can see, having the iPhone paired to the bike and the Packtalk Bold to the iPhone works pretty well without even using the WHIM. The ONLY feature that you lose is the ability to hear your GPS guided prompts through the headset and the ability to use the bike's built in voice commands. It would be nice to hear your GPS prompts through the headset." Those are two pretty big drawbacks with this setup in my opinion. I would like to see and hear the GPS instructions and use the voice commands from the Boom. Getting and hearing the directions from your phone without seeing them on the screen is just not ideal for me. Of course you could always use the screen for the mapping and turn your speakers up on the fairing. For now and if Cardo comes up with a solution this is how it is.

 

As I said, I don't like getting the GPS prompts on my headset or the bike because of how many times it interrupts the music whenever I am approaching an exit, for example. You get about three prompts every time, "take exit 15 in 300 yards", "take the next exit", then the beeps. For me this is very annoying, For this reason, I have the navigation prompts turned off even without my headset paired to the bike. I just pay attention to the bike's screen.

I am going to continue testing with the PackTalk paired to the WHIM on Bluetooth channel B and post the results soon. It appears others have and have and have been able to hear navigation prompts but have lost other crucial functionality. I have a feeling this is going to be a pick and choose your favorite features type deal.

 

Did you experience the incoming call issue I described. Here is a summary of that issue.

When I receive an incoming call, I can say 'Answer' into the PackTalk and it does - the music is paused and the call is answered. I can hear the call on the PackTalk for about 2 seconds, and then the bike grabs it. The only way to get it back to the PackTalk is to grab the iPhone, hit the 'Audio' button on the call screen, and select the PackTalk. The call is then instantly transferred to the PackTalk and I can conduct my conversation perfectly fine. I then end the call using one fo the various methods I mentioned above and the music resumes playing on the bike's speakers

 

Yes and no. Our incoming calls had no active microphone to answer the call so we would touch the phone button on the packtalk and the Packtalk connects but no microphone to speak to the caller. Remember we had the WHIM paired on phone 2 at the time.

 

Hi, I use mine simply for long trips to stay in communications with the family.
My solution: turn off the BOOM Bluetooth and put everything through the PackTalk including GPS.
I use a full face on the highway, no wind fatigue and I can keep the music low enough that it is not fatiguing over long periods. In this way, I can put in an 8--10 hour day and still be fresh.

 

Thanks BOOMRR...Just to clarify, you say you put everything through the Packtalk including GPS." Where is your GPS coming from, your phone's navigation app then? And you don't really use the radio/nav system for anything?

Thanks...

 

Has anyone here had luck using the Packtalk Bold with the Boom GTS and Apple CarPlay? Thanks in advance.