Will self-service void warranty?
Road Master
Joined: Nov 2018
Posts: 922
Likes: 898
From: Upstate NY
No worries man. Im glad your warranty experience has been pleasant. During my three years at a Harley dealership, I processed hundreds of warranty claims. Most were honored, but sometimes you'd get a weird issue......and many of these weird issues (oil leaks, belts, pulleys, drive train and cable related) were by guys who claimed they did their own maintenance. We would generally tell them that they missed their 1k, 2.5k, and 5k service (this was back during the one year warranty days) and that we had no way to tell who's been inside their primary and we wouldn't honor a warranty claim over it. I guess I need to be more specific. Doing your own work wont immediately void a warranty. It will however, jeopardize certain kinds of warranty claims.
Road Master
Joined: Feb 2019
Posts: 832
Likes: 219
From: The Shit Show
The reason Harley can get away with denying claims they BELIEVE are are the fault of negligence or improper maintenance is because nobody is willing to spend the money to try and sue the MoCo. Corporations like H-D have far to much money and far to many lawyers to make any legal challenge worth it in the long run.
Road Master
Joined: Nov 2018
Posts: 922
Likes: 898
From: Upstate NY
The reason Harley can get away with denying claims they BELIEVE are are the fault of negligence or improper maintenance is because nobody is willing to spend the money to try and sue the MoCo. Corporations like H-D have far to much money and far to many lawyers to make any legal challenge worth it in the long run.
Road Master
Joined: Feb 2019
Posts: 832
Likes: 219
From: The Shit Show
Harley is easily one of the best companies at nickel and diming their customers for every little thing.
Thread
Thread Starter
Forum
Replies
Last Post
