Chicago HD orders
Thread Starter
|
Tourer
Joined: Jun 2007
Posts: 431
Likes: 0
From: San Antonio, TX
Chicago HD orders
I ordered something from Chicago HD on 7/20/07 on 7/28/07 they said it was processed as of 7/29/07 it is now a special order. No one ever contacted me or gave the chance to order somewhere else. I have sent them e-mail but no responses. They sure didn't waste time hitting my account for the money though. Has anyone had this type of problem with them?
Tourer
Joined: Oct 2005
Posts: 479
Likes: 0
From: Wa-silly
RE: Chicago HD orders
I've ordered from them in the past. Their internet service is lacking. Not sure if they are equipped properly to handle the volume.
I would use someone else.
Call the store today and ask to speak with the internet sales person. I believe it is a woman.
Mo, Larry , and Curley seem to be in charge at times!!!
]
"Special order" is their way of buying more time...an excuse!
An excuses is way of saying I failed!!!
I would use someone else.
Call the store today and ask to speak with the internet sales person. I believe it is a woman.
Mo, Larry , and Curley seem to be in charge at times!!!![
]"Special order" is their way of buying more time...an excuse!
An excuses is way of saying I failed!!!
Elite HDF Member
Joined: Apr 2005
Posts: 3,542
Likes: 2
From: Oahu, Hawaii
RE: Chicago HD orders
I've ordered several things fron them. Currently my rear speaker grills are backordered. Their prices are great but just don't be in a hurry for anything. I'd be a little concerned over your order though.
Tourer
Joined: Jun 2005
Posts: 389
Likes: 0
From: Doylestown, PA
RE: Chicago HD orders
I just went through this. It took around 2 weeks for the stuff to show up. I actually got another update 3 days afer the "special order" notice saying that the stuff had shipped. So don't panic yet.
Chicago HD advertises every part in the catalog.... special order just means that what you want they don't have immediately in stock so it has to be orderd directly from HD before it can ship to you.
In m opinion, 20% off and no tax is worth a few extra days to wait.
Chicago HD advertises every part in the catalog.... special order just means that what you want they don't have immediately in stock so it has to be orderd directly from HD before it can ship to you.
In m opinion, 20% off and no tax is worth a few extra days to wait.
Outstanding HDF Member
Joined: Jan 2006
Posts: 2,892
Likes: 2
From: Florida
RE: Chicago HD orders
They actually have a disclaimer on their website right now that talks about it taking awhile to get your orders. They also have a backorder list of items that can be downloaded, supposedly its updated weekly. I've ordered from them in the past and had the same long wait from them, still considering ordering a set of lowers from them this week. Just can't beat those low prices.
Cruiser
Joined: May 2007
Posts: 230
Likes: 0
From:
RE: Chicago HD orders
I placed my order on 7/16......6 out of 7 items were "special order items". E-mailed them on 8/3 asking fo an update...no reponse. I called yesterday and they told me 1 item was still on order from HD but they would ship what was in stock and follow up with the last item when it arrived. I have orderd from them before and never had any issues. I thought this was an isolated case but after reading the posts maybe not.
Trending Topics
Novice
Joined: Jan 2007
Posts: 23
Likes: 0
From:
RE: Chicago HD orders
I've placed several orders with Chicago HD and along with what been written it does take a few weeks to get your stuff.I had a few special ordered parts and one that was changed to discontinued and they refunded that part back to my card. I've always got my stuff packaged great and brand new in the original factory boxes. If it's something that I want or need now I go to my local, if it's something that's pricey and I'm willing to wait 2-3 weeks to get my stuff I order from Chicago.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider
Verdad Gallardo
Cruiser
Joined: Apr 2007
Posts: 117
Likes: 1
From: SE Wisconsin
RE: Chicago HD orders
My last 4 orders from Chicago HD were all "Special Orders" I called to find out what was going on. I was told that Chicago HD takes all their orders in for the week and then places an order at the end of the week. They don't usually keepextra partson the shelf. It seems like every order is a "Special Order". I waited over8 weeks for my Tri-bar brake light for my Street Glide.When I first ordered the part it was onback order. Several weeks later the part # was changed by Harley (due tochanging vendors) when I called to inquire about the delay. Chicago HD told me the part was in stock, but I guess someone did not cross reference the old part # with the new part # so I was just sitting in Limbo. I asked why someone did not figure this out. I was told they areworking somebugs out of their new process! I was told Chicago HD would not give updates via email. You need to stay on top of them. If you need a part fastyour taking your chances. If you don't mind waiting and saving some money use Chicago HD.
