CENTRAL TEXAS HARLEY DAVIDSON - BEWARE
Elite HDF Member
Joined: Nov 2006
Posts: 3,909
Likes: 6
From: Livingston, Texas
RE: CENTRAL TEXAS HARLEY DAVIDSON - BEWARE
Go to Cowboy and ask for Harrison, tell him Cardboard from Livingston sent you. If he don't treat you right I don't know what to say. He will bust his chops to do whatever he can for you. Harrison used to be in Houston before he met his sweetie in Austin.
Cruiser
Joined: Sep 2007
Posts: 128
Likes: 0
From: League City, TX
RE: CENTRAL TEXAS HARLEY DAVIDSON - BEWARE
It seems to me that the sales/service people make the dealership. I recently bought an08 Ultra from Stubbs in Houston - a place I thought was a rip off until a friend gave me a salesman's name. He treated me right and so do the service people when I go in. Did I get the best deal possible? I don't know and I don't care.
So far so good. I also purchased an 06 heritage for my sweetie at Cowboy's in Beaumont. Great people, just too far to go for normal service stuff.
So far so good. I also purchased an 06 heritage for my sweetie at Cowboy's in Beaumont. Great people, just too far to go for normal service stuff.
Tourer
Joined: Jul 2006
Posts: 447
Likes: 2
From: Sooner Central
RE: CENTRAL TEXAS HARLEY DAVIDSON - BEWARE
If you're in the Austin area it's worth takingthe trip to Gruene H-D rather than deal with the numbskulls at both Cowboy and Cent TX. My old salesman, Chris,is now the GM at Gruene andis a stand-up guy. May buy my next bike there, it'sjust 500 miles south of my new home.BTW, my opinion of the OKC H-D shops is that they are even worse than Austin.
Road Master
Joined: Feb 2006
Posts: 805
Likes: 0
RE: CENTRAL TEXAS HARLEY DAVIDSON - BEWARE
Has anyone PM'd or EMail TX to find out what his story is now that the other half has come out. Kinda bends me the wrong way that he would blast a dealer in a public forum like that and leave out those kind of details. I know it happens on here everyday, maybe I am just in a mood tonight.
Jeff
Jeff
Road Master
Joined: Jun 2007
Posts: 824
Likes: 1
From: North Central Iowa
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Tourer
Joined: Aug 2007
Posts: 298
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From:
RE: CENTRAL TEXAS HARLEY DAVIDSON - BEWARE
Hard saying not knowing but it sounds like the dealership was doing the right thing based on how they are governed by the mother ship, and the gift card was 100% the right thing. I was unhappy with my dealer when parts I paid to have installed fell off on I-5 about 6 miles from their shop, and damaged teh vehicle behind me, only saving grace there was the lady who's car was damaged had beer on her breath and did not want to call the police. They did give me replacement parts which I installed myself, 3000 miles later it is still on the bike! BUT no one in management even bothered to say sorry or talk to me for that matter. The parts guy was a real stand up fella but that was it. I'm not one to raise heck, get overly upset or rude, so I just took the part and went home and installed it. I did however have to drive about 70 miels round trip, in Seattle rush hour traffic to get the part so I could install myself what I had paid them to install. Guess I should of asked for a pro-rated refund or something........ oh well, that did cost them the sale of a V-Rod. I could not fault the sales guy, Kevin, he was alright and had nothing to do with the service guy who overlooked completing the install.