REVOLUTION PERFORMANCE ISSUE RESOLVED
Banned
Joined: Jan 2007
Posts: 2,301
Likes: 4
From:
RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!
I would at the least write them a certified return receipt letter and nicely ask for all your parts back. afterall you did pay for them.
Nothing else they will make nice bookends.
ferrus = ferrous = iron or steel
When they said they don't do the double spring, you should not of had them install yours.
Should of had them repair the heads and return to you. Take a pic of what you believe was
lousy machine work on the guide. Send it to the owner to show him, on outside chance he
didn't know about it.
Then had another local shop install and shim it to corrct pressure.
But it's easy to do AFTER the FACT Monday morning quarter backing.
Also thanks for letting us know of your trouble with them so others can be aware.
"Caveat Emptor" buyer beware.
This is what I've been saying about HD the last several months on the tranny issues.
don't take it in the shorts.
Nothing else they will make nice bookends.
ferrus = ferrous = iron or steel
When they said they don't do the double spring, you should not of had them install yours.
Should of had them repair the heads and return to you. Take a pic of what you believe was
lousy machine work on the guide. Send it to the owner to show him, on outside chance he
didn't know about it.
Then had another local shop install and shim it to corrct pressure.
But it's easy to do AFTER the FACT Monday morning quarter backing.
Also thanks for letting us know of your trouble with them so others can be aware.
"Caveat Emptor" buyer beware.
This is what I've been saying about HD the last several months on the tranny issues.
don't take it in the shorts.
Stellar HDF Member
Joined: May 2007
Posts: 2,911
Likes: 2
From: South Fla.
RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!
I would send them a link to this thread and let them seehow much their ignorance has cost them.In my business, no matter what the situation, I will eat the crow to keep the customer happy, pays off in the long run.
Advanced
Joined: Apr 2007
Posts: 63
Likes: 0
From:
RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!
ORIGINAL: DocHarley
I would send them a link to this thread and let them seehow much their ignorance has cost them.In my business, no matter what the situation, I will eat the crow to keep the customer happy, pays off in the long run.
I would send them a link to this thread and let them seehow much their ignorance has cost them.In my business, no matter what the situation, I will eat the crow to keep the customer happy, pays off in the long run.
Elite HDF Member
Joined: Mar 2006
Posts: 4,722
Likes: 5
From: Biddeford, Maine
RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!
Rev-Performance has their own section over on "the other" forum where they are a sponsor.................that would be a good place to link to this post or start this same post over there.
Steve
Steve
Thread Starter
|
Road Captain
Joined: Aug 2006
Posts: 723
Likes: 3
From: Greensburg Pa
RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!
i didnt post on any other forums because this is the only one i am usually on, im sure, after 1800 views, that they know about this thread and can respond to it if they please.... imho there isnt even a resolution at this point, wouldnt touch there products again, even if free... money returned for money lost would be nice, we know thats not going to happen, and i would still not use there sub standard products and services....
Advanced
Joined: Dec 2007
Posts: 69
Likes: 0
RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!
I am on the other side of the fence! The only diffence is that I am not running the nicasil jugs as I want the motor to look stock! But several of my friends are running the Millineum jugs with no problems!! Sorry 'bout all the problems!
Stellar HDF Member
Joined: Dec 2005
Posts: 2,598
Likes: 52
From: South Jersey
RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!
Hotpursuit, so far 2021 hits on this post! Hopfully this could be a lesson to all offering poor customer service.
That one little letter denying you service has the potential to cost that company 10 fold!
That one little letter denying you service has the potential to cost that company 10 fold!
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Road Captain
Joined: Aug 2006
Posts: 723
Likes: 3
From: Greensburg Pa
RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!
ORIGINAL: choochoo
I would at the least write them a certified return receipt letter and nicely ask for all your parts back. afterall you did pay for them.
Nothing else they will make nice bookends.
ferrus = ferrous = iron or steel
When they said they don't do the double spring, you should not of had them install yours.
Should of had them repair the heads and return to you. Take a pic of what you believe was
lousy machine work on the guide. Send it to the owner to show him, on outside chance he
didn't know about it.
Then had another local shop install and shim it to corrct pressure.
But it's easy to do AFTER the FACT Monday morning quarter backing.
Also thanks for letting us know of your trouble with them so others can be aware.
"Caveat Emptor" buyer beware.
This is what I've been saying about HD the last several months on the tranny issues.
don't take it in the shorts.
I would at the least write them a certified return receipt letter and nicely ask for all your parts back. afterall you did pay for them.
Nothing else they will make nice bookends.
ferrus = ferrous = iron or steel
When they said they don't do the double spring, you should not of had them install yours.
Should of had them repair the heads and return to you. Take a pic of what you believe was
lousy machine work on the guide. Send it to the owner to show him, on outside chance he
didn't know about it.
Then had another local shop install and shim it to corrct pressure.
But it's easy to do AFTER the FACT Monday morning quarter backing.
Also thanks for letting us know of your trouble with them so others can be aware.
"Caveat Emptor" buyer beware.
This is what I've been saying about HD the last several months on the tranny issues.
don't take it in the shorts.
i was returned all there deffective useless parts with the letter....
I have nothing to hide, i called them this morn and advised them of posting this thread...
Elite HDF Member
Joined: Feb 2006
Posts: 3,515
Likes: 6
From:
RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!
Any company can get and sell some bad parts, it happens, but if they are so short sighted to not take care of the customer then they should just close their doors. They should have replaced the whole set up, afterall the customer has to eat all the labor and down time. Thanks for the heads up,
I will never buy from them and will pass the word on.
I will never buy from them and will pass the word on.