My ZUMO died
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Ultimate HDF Member
Joined: Jul 2006
Posts: 9,335
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From: MA
My ZUMO died
My Zumo 550 that I bought in May just died. It was in my truck and I hadn't used it in a few days and when I went to turn it on, it was dead. Tried everthing to get it to powerup, but no dice. [:@]I checked the zumo forum for info and it looks like this is not uncommon. Looks like I need to call Garmin.
Road Master
Joined: Aug 2006
Posts: 1,038
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From: Fort Worth, Texas
RE: My ZUMO died
Seems like it is a common thing, I just bought one last week hope it holds out. As long as Garmin stands behind the warranty it should not be too bad just an inconvience.
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Ultimate HDF Member
Joined: Jul 2006
Posts: 9,335
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From: MA
RE: My ZUMO died
I'm stunned it died. I've been using Garmin GPS's for years in aviation and never had a single problem. What I've been hearing on the Zumo forums is they have you mail it back andsend you a new one. Hopefully not a "refurbished" one. i.e....someone else's broken unit that they "fixed".
Club Member
Joined: Feb 2007
Posts: 1,678
Likes: 3
RE: My ZUMO died
There is a battery/reset procedure that if you search for on Zumo forums may help your unit. I think you just remove the battery and then replace it back in the unit.
Regarding refurbished units, Garmin has stated that the units are totally reworked with mostly new parts and recertified before they send them back out. More than likely the refurb units are tested better than the new units since each of them gets a thorough test whereas the once coming off the assembly lines get a quality control check - ie., 1 out of 100 maybe. Also the refurb units look like brand new, so you aren't getting someone elses banged up unit.
Regarding refurbished units, Garmin has stated that the units are totally reworked with mostly new parts and recertified before they send them back out. More than likely the refurb units are tested better than the new units since each of them gets a thorough test whereas the once coming off the assembly lines get a quality control check - ie., 1 out of 100 maybe. Also the refurb units look like brand new, so you aren't getting someone elses banged up unit.
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Ultimate HDF Member
Joined: Jul 2006
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From: MA
RE: My ZUMO died
TT, yeah I tried all the tips on the Zumo forums with no luck. You're probably right about the refurbished units. Glad this is winter when I don't need it as much as opposed to being on a long trip far from home with it.
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Joined: Feb 2007
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RE: My ZUMO died
ORIGINAL: petemac
TT, yeah I tried all the tips on the Zumo forums with no luck. You're probably right about the refurbished units. Glad this is winter when I don't need it as much as opposed to being on a long trip far from home with it.
TT, yeah I tried all the tips on the Zumo forums with no luck. You're probably right about the refurbished units. Glad this is winter when I don't need it as much as opposed to being on a long trip far from home with it.
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Road Master
Joined: Jun 2007
Posts: 883
Likes: 2
From: Clearwater, FL
RE: My ZUMO died
Sorry to hear yours quit. A friends quit over the holidays while he was on a trip. He sent it back to them and is waiting for them to send the replacement. At least yours died quietly in its sleep.
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Ultimate HDF Member
Joined: Jul 2006
Posts: 9,335
Likes: 13
From: MA
RE: My ZUMO died
Yep, mine went peacefully with a 20 yeal old blonde. Ahh.....I can only hope for the same. 
I called Garmin and they gave me a RMA #, so I'll be sending it back.
I called Garmin and they gave me a RMA #, so I'll be sending it back.
Extreme HDF Member
Joined: Nov 2007
Posts: 14,670
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From: East of the Sun, West of the Moon
RE: My ZUMO died
remove the batteryand let it set for about 10 minutes.
put the battery back in and you should be ok. common problem with the zumo series GPS units.
Also by doing this it should maintain any maps, etc you have on the unit.
Todd
put the battery back in and you should be ok. common problem with the zumo series GPS units.
Also by doing this it should maintain any maps, etc you have on the unit.
Todd