Dealer said it's normal
Road Master
Joined: Jul 2007
Posts: 863
Likes: 1
From: Dover, DE
RE: Dealer said it's normal
I just stopped by the dealer a week ago to talk with them about the broken "fairing bracket" was told they never had anyone with a FLHX with that problem....[sm=icon_rofl.gif]I'm thinking about printing off a couple of hundered responses to the forums about this problem and dropping them off so they can see what is happening outside their little world.
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RE: Dealer said it's normal
Look in the service manual, there is three or four pages on how to do an alignment on the bike, special tools ect. I think the dealer just doesn't like taken the time to do it right?
Outstanding HDF Member
Joined: Sep 2007
Posts: 2,272
Likes: 3
From: Slidell, Louisiana
RE: Dealer said it's normal
Not to side with any dealer but you really should hear some of the stupid crap some people come in asking about. I hung around 1 dealer waiting on my bike and some of the questions people ask about their bikes will make you laugh. I think most dealers will say "it's normal" just to get rid of you because there are many people who will NEVER be happy with their purchase and they think that with every problem should come the keys to a new bike. Need i mention a few names? Yes, some people have legitimate complaints but they pale in comparison to the many who either like to complain or find problems where none exist.
Believe it or not there are boat loads of people who you cannot satisfy and those are the ones the dealers will try to steer clear of. I think if you feel you truly have a problem they should look at it but if they find nothing you should be billed for them looking. That might slow down some of those who just like going to the dealer for and noise they feel needs to be heard or to make a friend.
Spending 20k+ on a bike does not give you access to a lifetime of trouble free riding and buying a warranty does not guarantee friendly service. Some people will find that looking for a dealer to cater to their every need will be hard to find. When the problem is not the dealer then what?
Now more than ever the dealers are full of people who have never owned a rattle trap and expect them to be flawless and run forever. Some will have real issues that need to be addressed and some just won't be happy until they get a new motor because the tail light keeps burning out. Now with all these goobers getting into the HD world you might here "it's normal" more often.
My bike would go straight for a 1/4 mile then lean to the right. I just moved my tool bag and found that good enough. I will do whatever i can to keep from going to the dealer because i would rather ride than wait at the dealer.
Believe it or not there are boat loads of people who you cannot satisfy and those are the ones the dealers will try to steer clear of. I think if you feel you truly have a problem they should look at it but if they find nothing you should be billed for them looking. That might slow down some of those who just like going to the dealer for and noise they feel needs to be heard or to make a friend.
Spending 20k+ on a bike does not give you access to a lifetime of trouble free riding and buying a warranty does not guarantee friendly service. Some people will find that looking for a dealer to cater to their every need will be hard to find. When the problem is not the dealer then what?
Now more than ever the dealers are full of people who have never owned a rattle trap and expect them to be flawless and run forever. Some will have real issues that need to be addressed and some just won't be happy until they get a new motor because the tail light keeps burning out. Now with all these goobers getting into the HD world you might here "it's normal" more often.
My bike would go straight for a 1/4 mile then lean to the right. I just moved my tool bag and found that good enough. I will do whatever i can to keep from going to the dealer because i would rather ride than wait at the dealer.
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RE: Dealer said it's normal
ORIGINAL: captjon37
Not to side with any dealer but you really should hear some of the stupid crap some people come in asking about. I hung around 1 dealer waiting on my bike and some of the questions people ask about their bikes will make you laugh. I think most dealers will say "it's normal" just to get rid of you because there are many people who will NEVER be happy with their purchase and they think that with every problem should come the keys to a new bike. Need i mention a few names? Yes, some people have legitimate complaints but they pale in comparison to the many who either like to complain or find problems where none exist.
Believe it or not there are boat loads of people who you cannot satisfy and those are the ones the dealers will try to steer clear of. I think if you feel you truly have a problem they should look at it but if they find nothing you should be billed for them looking. That might slow down some of those who just like going to the dealer for and noise they feel needs to be heard or to make a friend.
Spending 20k+ on a bike does not give you access to a lifetime of trouble free riding and buying a warranty does not guarantee friendly service. Some people will find that looking for a dealer to cater to their every need will be hard to find. When the problem is not the dealer then what?
Now more than ever the dealers are full of people who have never owned a rattle trap and expect them to be flawless and run forever. Some will have real issues that need to be addressed and some just won't be happy until they get a new motor because the tail light keeps burning out. Now with all these goobers getting into the HD world you might here "it's normal" more often.
My bike would go straight for a 1/4 mile then lean to the right. I just moved my tool bag and found that good enough. I will do whatever i can to keep from going to the dealer because i would rather ride than wait at the dealer.
Not to side with any dealer but you really should hear some of the stupid crap some people come in asking about. I hung around 1 dealer waiting on my bike and some of the questions people ask about their bikes will make you laugh. I think most dealers will say "it's normal" just to get rid of you because there are many people who will NEVER be happy with their purchase and they think that with every problem should come the keys to a new bike. Need i mention a few names? Yes, some people have legitimate complaints but they pale in comparison to the many who either like to complain or find problems where none exist.
Believe it or not there are boat loads of people who you cannot satisfy and those are the ones the dealers will try to steer clear of. I think if you feel you truly have a problem they should look at it but if they find nothing you should be billed for them looking. That might slow down some of those who just like going to the dealer for and noise they feel needs to be heard or to make a friend.
Spending 20k+ on a bike does not give you access to a lifetime of trouble free riding and buying a warranty does not guarantee friendly service. Some people will find that looking for a dealer to cater to their every need will be hard to find. When the problem is not the dealer then what?
Now more than ever the dealers are full of people who have never owned a rattle trap and expect them to be flawless and run forever. Some will have real issues that need to be addressed and some just won't be happy until they get a new motor because the tail light keeps burning out. Now with all these goobers getting into the HD world you might here "it's normal" more often.
My bike would go straight for a 1/4 mile then lean to the right. I just moved my tool bag and found that good enough. I will do whatever i can to keep from going to the dealer because i would rather ride than wait at the dealer.
I don't have time for this
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RE: Dealer said it's normal
ORIGINAL: vtwinbmx
Take the bike to a different dealer. never go to "its normal" again
Take the bike to a different dealer. never go to "its normal" again
They have some new techs, maybe they are scared to ask for help.
Road Warrior
Joined: Jan 2006
Posts: 1,823
Likes: 4
From: London, Canada
RE: Dealer said it's normal
As said before your bike should not pull to either side. I can take my hands off and lean back with the cruise on and it will go for miles on a flat road. Yeah, the primary side looks fatter but the balance should be dead on.
A lifetime of warranty...no, but a year is what they promise.
A lifetime of warranty...no, but a year is what they promise.
Elite HDF Member
Joined: Jan 2008
Posts: 4,351
Likes: 461
From: Illinois
RE: Dealer said it's normal
ORIGINAL: continentaldrifter
how the hell does a motorcycle wheel pull to the left. im not doubting in any way but isnt it impossible.
how the hell does a motorcycle wheel pull to the left. im not doubting in any way but isnt it impossible.
Dennis
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Elite HDF Member
Joined: Jan 2008
Posts: 4,351
Likes: 461
From: Illinois
RE: Dealer said it's normal
ORIGINAL: captjon37
Not to side with any dealer but you really should hear some of the stupid crap some people come in asking about. I hung around 1 dealer waiting on my bike and some of the questions people ask about their bikes will make you laugh. I think most dealers will say "it's normal" just to get rid of you because there are many people who will NEVER be happy with their purchase and they think that with every problem should come the keys to a new bike. Need i mention a few names? Yes, some people have legitimate complaints but they pale in comparison to the many who either like to complain or find problems where none exist.
Believe it or not there are boat loads of people who you cannot satisfy and those are the ones the dealers will try to steer clear of. I think if you feel you truly have a problem they should look at it but if they find nothing you should be billed for them looking. That might slow down some of those who just like going to the dealer for and noise they feel needs to be heard or to make a friend.
Spending 20k+ on a bike does not give you access to a lifetime of trouble free riding and buying a warranty does not guarantee friendly service. Some people will find that looking for a dealer to cater to their every need will be hard to find. When the problem is not the dealer then what?
Now more than ever the dealers are full of people who have never owned a rattle trap and expect them to be flawless and run forever. Some will have real issues that need to be addressed and some just won't be happy until they get a new motor because the tail light keeps burning out. Now with all these goobers getting into the HD world you might here "it's normal" more often.
My bike would go straight for a 1/4 mile then lean to the right. I just moved my tool bag and found that good enough. I will do whatever i can to keep from going to the dealer because i would rather ride than wait at the dealer.
Not to side with any dealer but you really should hear some of the stupid crap some people come in asking about. I hung around 1 dealer waiting on my bike and some of the questions people ask about their bikes will make you laugh. I think most dealers will say "it's normal" just to get rid of you because there are many people who will NEVER be happy with their purchase and they think that with every problem should come the keys to a new bike. Need i mention a few names? Yes, some people have legitimate complaints but they pale in comparison to the many who either like to complain or find problems where none exist.
Believe it or not there are boat loads of people who you cannot satisfy and those are the ones the dealers will try to steer clear of. I think if you feel you truly have a problem they should look at it but if they find nothing you should be billed for them looking. That might slow down some of those who just like going to the dealer for and noise they feel needs to be heard or to make a friend.
Spending 20k+ on a bike does not give you access to a lifetime of trouble free riding and buying a warranty does not guarantee friendly service. Some people will find that looking for a dealer to cater to their every need will be hard to find. When the problem is not the dealer then what?
Now more than ever the dealers are full of people who have never owned a rattle trap and expect them to be flawless and run forever. Some will have real issues that need to be addressed and some just won't be happy until they get a new motor because the tail light keeps burning out. Now with all these goobers getting into the HD world you might here "it's normal" more often.
My bike would go straight for a 1/4 mile then lean to the right. I just moved my tool bag and found that good enough. I will do whatever i can to keep from going to the dealer because i would rather ride than wait at the dealer.
Dennis
Outstanding HDF Member
Joined: Sep 2007
Posts: 2,272
Likes: 3
From: Slidell, Louisiana
RE: Dealer said it's normal
[/quote]
Are you trying to say I am making this shi! up? or what.
I don't have time for this
[/quote]
No, I have no idea if your problem is real or in your head. I was just giving my reason for you hearing that "it's normal" from the dealer and if you feel it is a real problem you might have to push a little to get it looked at and corrected. Don't give up the first time you hear that. My point may have wobbled a little after driving for 20 hrs but was aimed at some dealers hearing all kinds of crap making it harder on people like yourself with real problems.
Are you trying to say I am making this shi! up? or what.
I don't have time for this
[/quote]
No, I have no idea if your problem is real or in your head. I was just giving my reason for you hearing that "it's normal" from the dealer and if you feel it is a real problem you might have to push a little to get it looked at and corrected. Don't give up the first time you hear that. My point may have wobbled a little after driving for 20 hrs but was aimed at some dealers hearing all kinds of crap making it harder on people like yourself with real problems.