KUDOS! for Tom @ harleygoodies.com
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Joined: Sep 2006
Posts: 63
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KUDOS! for Tom @ harleygoodies.com
I ordered the floorboard extensions from Harley Goodies and messed up thepayment.
I sent him an email and explained what I had done, and that heWOULD get his money. What did he do? He wrote back and told me he would mail the extensions right away. I received them today and they look and fit great.
This was wayabove and beyond expectations.
Thanks Tom, and thanks to all of you who patiently help us noobs with question after question, because we all got to start somewhere.
flynlow
I sent him an email and explained what I had done, and that heWOULD get his money. What did he do? He wrote back and told me he would mail the extensions right away. I received them today and they look and fit great.
This was wayabove and beyond expectations.
Thanks Tom, and thanks to all of you who patiently help us noobs with question after question, because we all got to start somewhere.
flynlow
I just came across the thread from last year. It is just another example of how I do business. I take care of my customers as I would like to be taken care of. Thanks for all the business guys, it is truly appreciated, especially in a tough economy.
Banned
Joined: Jan 2006
Posts: 17,265
Likes: 21
From: Los Angeles, CA
Another thread here that would not work in my previous so psot so give it a bump Tom, who makes the customer king. A great dude all the way around who gives away a free kit each week. More freebies. WooHoo!
Ultimate HDF Member
Joined: Jul 2007
Posts: 5,577
Likes: 138
From: South of Dallas Area, Texas
I ordered mine on Saturday night and got an email about an hour or so later saying that he had processed my order. This is at 8:00 PM
A hard working guy. Thanks for the quick response. I cant wait to get them.
MikeM
A hard working guy. Thanks for the quick response. I cant wait to get them.
MikeM
We work as hard as is necessary to meet out customers demand. Thanks for your business Mike, it is truly appreciated. They will ship first thing on Monday morning. They should take a couple of days to get there.
Cruiser
Joined: Jan 2009
Posts: 238
Likes: 0
From: Central Florida
Great customer service, quick shipment and delivery and very well packaged for shipment. Thanks Tom. Was going to install today but decided to get the HD floorboard forward extensions which will be here Tuesday. Looking forward to it all coming together.
Banned
Joined: Jan 2006
Posts: 17,265
Likes: 21
From: Los Angeles, CA
Good combo. I am yet get the 2" extensions but want them.
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Thanks for the positive feedback WIKD1. Many customers fuse the same setup and are quite happy so it sound's like you have put together a winning setup. We expect a full report after you have isntalled and ridden it for a bit. Once again thanks for your business, it is truly appreciated.
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Thanks you! It is always satisfying for us when we know our customers are satisfied and comfortable with our products. Enjoy your new found comfort.