HD Service Manual *you_need_it*
If you don't have one, get one.
Working on your own bike is easy.
Flame on if you have to.
Absolutely nothing takes the place of a good manual.
Back when I was doing hardware repairs on printers and such I would take the manual with me and a what little parts the morons I worked for would stock that matched the complaint. 90 percent of the time I could make one trip and be done with the call. The boss did not like that, he wanted me to go out and diagnose the issue then come back and order parts so he could charge the customer for two trips. [:-]
Told him to get another boy.
Know lots of techs that won't take the manual with them. Said they did not want to have the customer see them looking at the book. [:@] They would drag the machine back to the shop and then stand around guessing what the problem was. [:@]
I watched three of them holding a circle jerk around an HP 4000 that would jam and throw an error.
When I suggested that at least one of them should be smart enough to get the frickin' book out and look up the error and go from there, you would have thought I farted in church.
That's when I told them I always took the manual with me on a call. I can't be expected to remember every detail of the literally hundreds of different makes and models of equipment and I was too lazy to haul it back to the shop.







