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Just wanted to let all of you know that John at Clearview is taking care of me. \\; A day after I started this thread he wrote back and on a \\;Sunday I might add. \\; I sent him the same pictures and he thought there should be more of a recurve as well and would talk to the production guys on Monday. \\; They also agreed and they are going to remake the shield for me and they have already sent me a prepaid lable to send the old one back.
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They are completly taking care of me!!!!!
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I am not going to get the vent this time as well and they are going to credit me the difference.
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FANTASTIC CUSTOMER SERVICE!!!!!!!!!
Niiiice! That's some awesome customer service right there. I've been very impressed with Clearview so far, both my experience and what I've heard from others. \\;
Just recieved my Clearview +1, grey tint and vent for an 08 Road Glide.
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Works \\;\\\\\\;better than stock \\;\\\\\\;but cannot tell the Vent does anything.
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Also can not see the recurve in it.
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Set a ruler on the shield and the gap is so small it is not even measurable and you cannot see it at all without the ruler.
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Also recieved the shield in about 3 weeks. \\;\\\\\\; When I got the shipping email I emailed John and asked why so soon when it should have been 6-8 weeks? \\;\\\\\\; He said one must have got cancelled.
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John had always been very responsive when emailing with questions before the purchase \\;\\\\\\;(less than 25hrs), sent an email early yesterday with the above issues and no word back?
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Anyone else have any issues.
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I will give john until early next week to email or I will call.
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Thanks
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Been talking to John through email since i started this post and he is doing anything and everything to make me happy.
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He said the production guys said it should have more recurve than my picture shows.
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They are going to make me another and rush it to me (going on a trip 7/4)
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I also told them I did not want the vent since I could not tell a difference and they are going to give me a credit on that as well.
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They are also sending me a postage paid return label for the old one.
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FANTASTIC CUSTOMER SERVICE AND PRODUCT SUPPORT!!!!!!
The recurve on my 8" shield is very slight, but it makes the difference I was looking for. I can see over the shield and the airflow hits me near the top of my head (above my eyes). \\; With a straight 8" shield, the airlflow was hitting me just below my glasses and pushing them up.
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Dennis
bucs...how long did it take you to get your xl clearview ??? and whats your opinion? i ordered the same one about 3 weeks ago..iam anixouis to get it ... iam 6' 5" and need some wind protection
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