hard to tell you something if you don't know it. at the time they did it first, they might not have known that there was going to be a 'new and improved' part. therefor, they had no reason to tell you that it wasn't......

 

What they told me was that this part was failing on a lot of 2008 early models and that they were making "new" parts for them and they were pulling them off the line for bikes that were already dead in the water. I ASSUMED that when he said new parts, they were not more of the old ones that were failing. And yes, I know what assumed means!

 

Huh, the pn#94679 for the recall kit is only supposed to include the shell and the o-ring. Maybe that was not recall kit as most places don't have them yet. They probably used the entire top plate kit that includes the shell because they didn't have recall kits yet and they just fudged the paperwork and replaced yours under warranty as a defective top plate kit.

 

Here's the new tech tip about it

 

Mandog how long did it take for them to change it out? I just found out that when they fixed my bike the put the original (non -A) part on my bike. After reading earlier post I called and asked... Now I need to put recall kit on before I breakdown again.

 

Took me 45 minutes without the proper cam lock tool and not having been inside it before. I reckon Mandog had his whole top plate changed because the recall kits didn't ship out until this week so it might have taken them a little longer to do his than normal.

 

yeah, given that situation, a lot of us (myself included) would have probably made that same assumption. look at the bright side, you're getting the new part now and you didn't even have to call for a tow....

 

I took my bike in for the 1K, first they said the parts were not in and then he said my bike was fine. Have a big ride just want to make sure he isn't blowing smoke.
08 Ultra, 1 month old.

 

I am impressed that you got them to come get the bike. Mine just broke down with a fbw problem and I had to eat a $200.00 tow bill. I didnt know that dealers will come and get the bike for warranty work?

 

I wasn't willing to wait for HD to acknowledge this issue so I replaced it myself , I wasn't willing to be left stranded miles from home due to a $ 30 part, besides not wanting to let the monkeys at my local dealership touching my bike...the owner of the dealership where I purchased my bike doesn't even let his own mechanics work on his bikes, he takes them to the same shop I do out here in the SFV...what does that tell you.