Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

Stereo Update Warning

Thread Tools
 
Search this Thread
 
Old Aug 13, 2008 | 05:42 AM
  #1  
jkoch09ultra's Avatar
jkoch09ultra
Thread Starter
|
Road Master
15 Year Member
Joined: Oct 2005
Posts: 1,176
Likes: 1
From: Riverview, FL
Angry Stereo Update Warning

I downloaded the latest update to a CD and put in radio per instructions from HD website. The update failed and now I have the CD stuck in radio and radio no longer works. Took it to the stealer to see if there is a quick fix. Nope, radio must be removed and sent to the contractor that repairs radio. Simple update recommended by HD will now cost me hundreds of dollars. I am out of the factory warranty but have the extended warranty. I am now fighting with them to get some of the cost covered. I will post the outcome.

Be careful doing this update. Now I find out that some CDs are thicker and my become stuck (no warning on HD site).

Anyone know how to get a CD out of the HK stereo? I might try miself to remove it if no warranty coverage and if that fails go with a 3rd party stereo. Never was impressed with the HK stereo.
 
Reply
Old Aug 13, 2008 | 05:52 AM
  #2  
Garemlin's Avatar
Garemlin
Ultimate HDF Member
Joined: May 2006
Posts: 8,558
Likes: 11
From: Delaware
Default

Originally Posted by jkoch06ultra
Anyone know how to get a CD out of the HK stereo?





Seriously though that sucks. The HK stereo is so damn quirky. I don't even bother with updates because IMO if it is working don't do anything that might screw that up. Hope you get it resolved.
 
Reply
Old Aug 13, 2008 | 06:31 AM
  #3  
Mandog's Avatar
Mandog
Road Master
Joined: Dec 2007
Posts: 889
Likes: 1
From: Long Island, New York
Default

Updates? What updates? Didn't know there was any updates. What exactly does it even update?
 
Reply
Old Aug 13, 2008 | 06:41 AM
  #4  
EddyD's Avatar
EddyD
Banned
Joined: May 2008
Posts: 149
Likes: 0
From: Carson City
Default

Click below for latest HK software update:
http://www.harley-davidson.com/brows...bmLocale=en_US
 
Reply
Old Aug 13, 2008 | 07:22 AM
  #5  
ricaroo's Avatar
ricaroo
Tourer
Joined: Aug 2006
Posts: 480
Likes: 1
Default

Does the update apply to the 08 radio?
 
Reply
Old Aug 13, 2008 | 07:39 AM
  #6  
mcmaster68's Avatar
mcmaster68
Advanced
Joined: Feb 2008
Posts: 56
Likes: 0
From:
Default

That's good to know, i think i'll just leave mine alone. Thanks & ride safe!
 
Reply
Old Aug 13, 2008 | 07:40 AM
  #7  
IAMSWUTIAMS's Avatar
IAMSWUTIAMS
Extreme HDF Member
Joined: Nov 2006
Posts: 18,664
Likes: 16
From: San Diego, Mexifornia
Default

I did the update. No problems, and the bike goes faster.
 
Reply
Old Aug 13, 2008 | 07:49 AM
  #8  
racklefratz's Avatar
racklefratz
Road Master
Joined: Jul 2007
Posts: 914
Likes: 1
From: Republic of Texas
Default

Originally Posted by ricaroo
Does the update apply to the 08 radio?
It appears that it does. From what I get from the info on the HD HK radio page, it's for "'06 and later" models.

It does not appear to be a new update, though. The description still says it's software version 8.19.0, and I've had that installed at least since the end of last year, I'm pretty sure. It's annoying and confusing to figure out, since they insist on naming the update file simply "softwareupdate.zip". Knowledgeable and experienced software houses always use a numbering scheme that typically includes a version number or some other kind of sequential number that would indicate whether it's the same old update or a new one.
 
Reply
HD Forum Stories

The Best of Harley-Davidson for Lifelong Riders

story-0

7 Surprising Harley-Davidson Products that Are Not Motorcycles

 Verdad Gallardo
story-1

8 Best Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-2

10 Worst Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-3

Killer Custom's Jail Break Is The Breakout That Refused to Blend In

 Verdad Gallardo
story-4

Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

 Verdad Gallardo
story-5

Harley-Davidson Reveals Super Cool Cafe Racer Concept

 Verdad Gallardo
story-6

Engraved Rebellion: Inside Bundnerbike's Glam Rock II

 Verdad Gallardo
story-7

10 Motorcycles You Should Never Buy

 Joe Kucinski
story-8

10 Things Harley-Davidson Needs to Fix in 2026

 Verdad Gallardo
story-9

Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider

 Verdad Gallardo
Old Aug 13, 2008 | 07:52 AM
  #9  
hoosierhog88's Avatar
hoosierhog88
Road Warrior
Joined: Nov 2005
Posts: 1,551
Likes: 2
From: Contributor to HDForums.com
Default

I took a look at the HD site. The following is in the directions...

The radio will automatically update the software. This process will take about seven minutes. A message will inform you of the progress of the update. The radio will power down and restart automatically twice during the update. If the CD appears jammed or will not eject, turn off the radio, turn the ignition key switch to OFF, pull the vehicle maxi-fuse, and wait five minutes before replacing the fuse. Try ejecting the CD again once power has been restored.
 
Reply
Old Aug 13, 2008 | 10:21 AM
  #10  
gunner11's Avatar
gunner11
Ultimate HDF Member
Joined: Apr 2008
Posts: 5,356
Likes: 8
From: Roswell, NM
Default

What does it update???
 
Reply



All times are GMT -5. The time now is 12:46 PM.

story-0
7 Surprising Harley-Davidson Products that Are Not Motorcycles

Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.

By Verdad Gallardo | 2026-04-29 16:50:35


VIEW MORE
story-1
8 Best Harley-Davidson Motorcycles Ever

Slideshow: Not every Harley gets it right, but these are the ones that genuinely earned their reputation.

By Pouria Savadkouei | 2026-04-15 14:23:21


VIEW MORE
story-2
10 Worst Harley-Davidson Motorcycles Ever

Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.

By Pouria Savadkouei | 2026-04-01 20:01:09


VIEW MORE
story-3
Killer Custom's Jail Break Is The Breakout That Refused to Blend In

Slideshow: Killer Custom's "Jail Breaker" build focuses more on stance and visual aggression than mechanical overhaul.

By Verdad Gallardo | 2026-03-18 19:20:32


VIEW MORE
story-4
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.

By Verdad Gallardo | 2026-03-07 16:15:30


VIEW MORE
story-5
Harley-Davidson Reveals Super Cool Cafe Racer Concept

Slideshow: Harley-Davidson's new RMCR concept revives the café racer formula with modern hardware-and it may be exactly the reset the company needs.

By Verdad Gallardo | 2026-03-04 12:23:37


VIEW MORE
story-6
Engraved Rebellion: Inside Bundnerbike's Glam Rock II

Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.

By Verdad Gallardo | 2026-02-24 18:19:44


VIEW MORE
story-7
10 Motorcycles You Should Never Buy

Slideshow: There is no shortage of great motorcycles to buy, but we would avoid these ten.

By Joe Kucinski | 2026-02-19 14:50:51


VIEW MORE
story-8
10 Things Harley-Davidson Needs to Fix in 2026

Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.

By Verdad Gallardo | 2026-01-13 18:33:17


VIEW MORE
story-9
Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider

Slideshow: Graeme Billington's left-hand-drive Shovelhead is as much about problem-solving as it is about classic Harley form.

By Verdad Gallardo | 2025-12-30 11:27:08


VIEW MORE