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Old Aug 16, 2008 | 03:17 PM
  #11  
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newrench
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From: eastcoast
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something dont sound right ???
I would ask to speak to the service manager because it sounds like there is a "lack of training" with the warranty clerk.
 
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Old Aug 16, 2008 | 03:27 PM
  #12  
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Originally Posted by twohats
I talked to the warranty clerk at the dealer today and he said HD claimed there were too manny claims against the bike.
Ask them to show you in the warranty contract where there is a limitation on the number of claims.

That is total BS - each part is either warrantied or it isn't. Are they saying that nothing is warrantied now that you have a couple of claims? What if the engine blows up? Sheesh!
 
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Old Aug 16, 2008 | 03:34 PM
  #13  
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Granted I was kinda pissed,I am in the car bussiness[parts] and I had never heard of such.The mgr will be in on Monday and you can bet I will on the phone asap.I even sent in pics of the belt and then the mgr thought it would be covered.I can work the bike but that is alittle more than I want to fool with..Thanks guys for all your input.
 
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Old Aug 16, 2008 | 04:41 PM
  #14  
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1flhtk4me
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From: Billings,Mt.
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Originally Posted by RexBuck
Ask them to show you in the warranty contract where there is a limitation on the number of claims.
I have to agree.Do you have the contract?Take it with you to have the dweeb show you.

I have to take mine for ext. warranty work next week.Does this mean I only have a couple repairs left?????
 
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Old Aug 16, 2008 | 04:57 PM
  #15  
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relli
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From: central florida
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yeah. often wondered if the belt is a DIY item??????????i service my bike -have a jack-chnage the tires brakes ect. how hard is this job on a scale of 1-10???
 
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Old Aug 16, 2008 | 05:11 PM
  #16  
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newrench
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It is not that bad of a job, you might have to buy a couple sockets and a torque wrench if you dont have one.
 
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Old Aug 16, 2008 | 05:52 PM
  #17  
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The clerk was probably talking about too many claims in general, not with just you.
Most dealers including cars do not warranty items that can have various different wear rates and also items that they cannot control whether they are abused or not. I know a buddy with a Deuce, and he has the engine done to 110CI, and he's shredded about 10 belts so far just from gettin on the throttle.
If you could prove that the belt broke from a manufacturing defect, that would be a different story.
 
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Old Aug 16, 2008 | 06:13 PM
  #18  
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captjon37
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From: Slidell, Louisiana
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I would think a belt would be considered a wear and tear item such as tires and brake pads.
 
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