Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

Pissed!

Thread Tools
 
Search this Thread
 
Old Aug 30, 2008 | 01:20 PM
  #1  
1flhtk4me's Avatar
1flhtk4me
Thread Starter
|
Seasoned HDF Member
15 Year Member
Joined: Apr 2006
Posts: 10,675
Likes: 95
From: Billings,Mt.
Default Pissed!

Took my bike in to a dealer a week ago today for a shift shaft seal leak.The seal was replaced about 10000 miles ago by another dealer under the factory warranty.
Yesterday the dealer called and said they should have the seal finished today.Well the SW called and said the tech found a nick on the shaft that was most likely caused from the prior replacement.Now they have to call again to get authorization to go into the tranny under the extended warranty.
 
Reply
Old Aug 30, 2008 | 01:54 PM
  #2  
captjon37's Avatar
captjon37
Outstanding HDF Member
Joined: Sep 2007
Posts: 2,272
Likes: 3
From: Slidell, Louisiana
Default

Whats the punch line?
 
Reply
Old Aug 30, 2008 | 02:37 PM
  #3  
1flhtk4me's Avatar
1flhtk4me
Thread Starter
|
Seasoned HDF Member
15 Year Member
Joined: Apr 2006
Posts: 10,675
Likes: 95
From: Billings,Mt.
Default

Just venting.
I guess the punch line(point)is not haveing my bike, techs that should not working on bikes and if this will be covered.
 
Reply
Old Aug 30, 2008 | 08:50 PM
  #4  
cegusa's Avatar
cegusa
Tourer
Joined: May 2007
Posts: 331
Likes: 1
From: Fuquay Varina, NC
Default

Did they first call and say it was gonna be ready and then contact you about the nick on the shaft? I wonder if they found the nick after THEY put it there. Guess it doesn't matter as long as YOU don't have to pay for it.
 
Reply
Old Aug 30, 2008 | 09:26 PM
  #5  
TXCHOP's Avatar
TXCHOP
Road Master
Joined: Jan 2006
Posts: 1,221
Likes: 40
From: Chester NY
Default

If they have to replace the shaft, perfect time for a 6 speed if you want one. Free labor!
 
Reply
Old Aug 31, 2008 | 04:07 PM
  #6  
tarheelrdr's Avatar
tarheelrdr
Tourer
Joined: Feb 2007
Posts: 444
Likes: 0
From:
Default

Originally Posted by 1FLTRI4ME
Took my bike in to a dealer a week ago today for a shift shaft seal leak.The seal was replaced about 10000 miles ago by another dealer under the factory warranty.
Yesterday the dealer called and said they should have the seal finished today.Well the SW called and said the tech found a nick on the shaft that was most likely caused from the prior replacement.Now they have to call again to get authorization to go into the tranny under the extended warranty.
Shift shaft seal leak, try saying that 3 times fast.
 
Reply
Old Aug 31, 2008 | 04:45 PM
  #7  
Mars's Avatar
Mars
Cruiser
Joined: Nov 2007
Posts: 232
Likes: 0
From:
Default

I work in the engineering department at a shipyard. You would be surprised at all the broken things our mechanics "find" when they are working on systems. We get reports daily that say "During installation of cable 'found' broken pin on connector". That's just the way it goes when people work on things that are not their own.
 
Reply
Old Aug 31, 2008 | 05:13 PM
  #8  
Rethy's Avatar
Rethy
Advanced
Joined: Mar 2008
Posts: 52
Likes: 0
From: Iowa
Thumbs up Six speed

I second that. If the labor is covered it would be an excellent time to upgrade!!! Rethy
 
Reply
Old Oct 6, 2008 | 06:59 AM
  #9  
smathisen's Avatar
smathisen
Cruiser
Joined: Aug 2006
Posts: 147
Likes: 0
From:
Default

Also, unless you already have it on the bike, no extra labor for a chrome inner-primary. I did mine when the seal was replaced and it really looks good.
 
Reply
Old Oct 6, 2008 | 07:04 AM
  #10  
Dennydp's Avatar
Dennydp
Elite HDF Member
Joined: Oct 2007
Posts: 4,521
Likes: 15
From: Bremerton
Default

Mars, retired from shipyard.Most often damage was caused by poor engineering instructions(LOL)
 
Reply



All times are GMT -5. The time now is 10:53 AM.