Pissed!
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Seasoned HDF Member
Joined: Apr 2006
Posts: 10,675
Likes: 95
From: Billings,Mt.
Pissed!
Took my bike in to a dealer a week ago today for a shift shaft seal leak.The seal was replaced about 10000 miles ago by another dealer under the factory warranty.
Yesterday the dealer called and said they should have the seal finished today.Well the SW called and said the tech found a nick on the shaft that was most likely caused from the prior replacement.Now they have to call again to get authorization to go into the tranny under the extended warranty.
Yesterday the dealer called and said they should have the seal finished today.Well the SW called and said the tech found a nick on the shaft that was most likely caused from the prior replacement.Now they have to call again to get authorization to go into the tranny under the extended warranty.
Tourer
Joined: May 2007
Posts: 331
Likes: 1
From: Fuquay Varina, NC
Did they first call and say it was gonna be ready and then contact you about the nick on the shaft? I wonder if they found the nick after THEY put it there. Guess it doesn't matter as long as YOU don't have to pay for it.
Tourer
Joined: Feb 2007
Posts: 444
Likes: 0
From:
Took my bike in to a dealer a week ago today for a shift shaft seal leak.The seal was replaced about 10000 miles ago by another dealer under the factory warranty.
Yesterday the dealer called and said they should have the seal finished today.Well the SW called and said the tech found a nick on the shaft that was most likely caused from the prior replacement.Now they have to call again to get authorization to go into the tranny under the extended warranty.
Yesterday the dealer called and said they should have the seal finished today.Well the SW called and said the tech found a nick on the shaft that was most likely caused from the prior replacement.Now they have to call again to get authorization to go into the tranny under the extended warranty.
Cruiser
Joined: Nov 2007
Posts: 232
Likes: 0
From:
I work in the engineering department at a shipyard. You would be surprised at all the broken things our mechanics "find" when they are working on systems. We get reports daily that say "During installation of cable 'found' broken pin on connector". That's just the way it goes when people work on things that are not their own.
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Joined: Mar 2008
Posts: 52
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From: Iowa
Six speed
I second that. If the labor is covered it would be an excellent time to upgrade!!! Rethy
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