My CD player had stopped playing/ejecting. We were on a trip and I was going to put a CD in. I hit eject, it made a noise but nothing came out. The player indicated it had no disc, so I slipped in the disc I wanted to hear. Won't play or eject.

So this morning I was going to take it into the service dept (last few days of warranty). I got to thinking that maybe the disc was simply stuck. I bumped the disc inside and sure enough, the player saw the disc and played it (unfortunately, it's not playing the CD that I know I put in last).

Upon looking at my CD case, two CD's appear to be missing. Odds are good that they are both in the player. Dealership said they don't mess with internals.

Any suggestions? I tried fishing a bit with a small piece of coathanger, but I can't seem to feel any grab point. Stereo shop?

 

If there is a cd stuck in the player, take it to the dealer. I highly doubt their are two cd's in there unless you force-jammed it in there. If you keep sticking coat hangers into the player, they will not honor the radio warranty for "operator error". Dealership does not repair but replaces component so you should get a brand new one!

 

Oh no, don't expect to get a new one "just because" ........... if they think anything may be wrong they may pull it and sent it out for repair. Come on now, they guys saying he "may" have jammed 2 disc into the radio and you think the dealer should just give him a brand new one !!! I don't think so !! Don't you think we gotta take a little responsibility for some of "our" screw ups ??

 

A coat hanger in the CD player? By chance do you do abortions too?

 

It fed the disc like normal (didn't force it) and I'm not entirely certian there are two disc in there (but I'm almost 100% positive that the disc playing is not the one that I put in last).

Heh, the dealership told me to try to fish it out (suggested the coathanger).

 

I am not were I can look at mine to see if its there, but on some CD player there is a small hole you can stick a large paper clip in, push and it will help eject the cd. Its usually to the right side of the slot.

 

ouch!

 

The deck had a problem before the "alleged" second CD was inserted. Doesn't sound like someone trying to get something under illicit pretenses.

I don't think it is too much to expect a CD player/radio to last longer then a year or two. I say the MOCO should back it up.

We are a very "brand" loyal group, as the MOCO should be to it's customers!

 

i wish to add if the dealer replaces the bad radio it will be with a refurb unit not a new one. they usually send the old out and receive a refurb in exchange.

 

Harley does not have a radio/CD player "refurb shop" in any case it's immaterial. All these responses and no help to the original poster! Even if there ARE two CD's in there, they should cover it if under warranty: the loader is FUBAR then because it should only accept one at a time esp. if CD #1 was jammed in there! Can't believe they told you to fish a metallic object in an electrical component-- think about it! Go down there talk to the service manager, and if you get no results, his boss, and so on... Trouble with warranty work is they don't get the big bucks from the Co. like they can from the consumer (or "victim")... If it's past the warranty, it's out of your pocket! HD is a business not a "brotherhood" so there are no freebies because you wear their t-shirts.