Warranty question when adding PCV, SE-1, Pipes
Elite HDF Member
Joined: Jul 2007
Posts: 4,749
Likes: 16
From: sand mountain Alabama
At 1,000 miles I went to a stage 1. Thunder Creek HD has a guy that does nothing but helps with accessories while the bike is less than 30 days old. He phoned moco while I was there. They told him anything on a certain page. (been too long to remember what page) It was all V&H products. Had the stage 1 done with their recommendations. I have had my bike serviced at many locations in the U.S. and had a seal go out in the primary while in Ok. no questions were asked. Done under warranty. I would not be too concerned about a stage 1. However, internally modified will most likely be something else; with the exception of a 103/110 kit done under 30 days. That is questionable though.
Jim
Jim
Outstanding HDF Member
Joined: Oct 2007
Posts: 2,398
Likes: 34
From: Newport news, Virginia
Well put FuelMoto...and to add to your statement this also goes for performing your own services. You can use any oil and filter you want as long as it meets H-D's specs. Just because you did it yourself or didn't use H-D oil does not void your warranty. Don't let the dealer buffalo you into that too. Magnusson-Moss also states that unless those parts and services are provided free for the course of the warranty than you cannot have your warranty voided just because you did the work yourself and/or used non H-D parts or oil. Just tell them that when they tell you, that they just violated federal law. That usually clams them up for a bit! There's nothing a salesman/service writer hates more is a educated consumer!
Last edited by DrPlastic; Jan 19, 2009 at 09:13 AM.
Extreme HDF Member
Joined: Apr 2006
Posts: 10,449
Likes: 46
From: Roswell, GA
Rodeo: That seven year "warranty" is really a "service contract" so it can be much easier to deny coverage to a claim than the warranty situation described by FuelMoto (Jamie). Read the contract and you will see some pretty strict provisions regarding engine modifications.
I suggest anyone using an aftermarket fuel management device consider having a dyno runs done to record AFR at various rpms and load. The purpose of having this done is to provide you with evidence that the device has been installed correctly to deliver the correct fuel. If you have this and have an engine issue under warranty, you will have proof that the AF was correct. It will provide you with peace of mind, but also prevent the device from being pointed to as the reason for the engine malfunction. Fuel management devices have the potential for causing serious engine damage (hence the disclaimer/warning in the SERT and SEST for example). I had a dyno record which I provided to Rinehart/BUB when I had a chrome issue with my Trual Duals heat shields that occurred shortly after the warranty expired and based in part on the dyno's recorded AFR, they replaced the heat shields free of charge.
I suggest anyone using an aftermarket fuel management device consider having a dyno runs done to record AFR at various rpms and load. The purpose of having this done is to provide you with evidence that the device has been installed correctly to deliver the correct fuel. If you have this and have an engine issue under warranty, you will have proof that the AF was correct. It will provide you with peace of mind, but also prevent the device from being pointed to as the reason for the engine malfunction. Fuel management devices have the potential for causing serious engine damage (hence the disclaimer/warning in the SERT and SEST for example). I had a dyno record which I provided to Rinehart/BUB when I had a chrome issue with my Trual Duals heat shields that occurred shortly after the warranty expired and based in part on the dyno's recorded AFR, they replaced the heat shields free of charge.
Road Master
Joined: Dec 2006
Posts: 1,236
Likes: 7
From: Bellingham, WA
I can't imagine the police ever implementing surprise roadside checks to measure exhaust emissions (though they might check for noise levels). I can envision more states implementing mandatory emissions inspections, in which case it would be easy enough to unplug the PCV and reinstall the stock cans and air cleaner.
Outstanding HDF Member
Joined: Sep 2008
Posts: 2,458
Likes: 0
Rodeo: That seven year "warranty" is really a "service contract" so it can be much easier to deny coverage to a claim than the warranty situation described by FuelMoto (Jamie). Read the contract and you will see some pretty strict provisions regarding engine modifications.
.
.
Seasoned HDF Member
Joined: Dec 2003
Posts: 7,090
Likes: 3,882
From: Murfreesboro , TN
It's always been my understanding if the dealership doesn't install it and you have some type of engine failure, they will not fix it under the warranty. In most cases they will say the enhancements caused the engine damage. I waited about 4 months before having the stage one done on my '08 Heritage by an indy. The stage one done by an indy is usually illegal. The pipes on both my bikes say "for off road use only". They also tune the bike for the best performance which is no longer emission compliant. The dealership has to stick to the law. That's why if you have the dealership do it the pipes now sound no louder than the stock pipes they replaced. There was federal legislature introduced a couple of years ago making it illegal for anyone to alter the pipes or exhaust emissions. Because they believed it would put so many independent motorcycle shops out of business, it was dropped.
You'd have to fight them, but they'd still have to prove that it was the parts you put in that caused the problem. With pipes/air cleaner/fuel mapping, that's highly unlikely to be the culprit. Now if you do any other mods (95" or 103", case splitting, new cams, etc.)......
Road Captain
Joined: Jul 2008
Posts: 564
Likes: 7
From: Sunderland, MD
Crypto.
It doesn't make a bit of difference who installs it. Unless HD says it will not void the warranty (HD corporate, not your HD dealer), you have no guarantee.
Rodeo,
You bought a service contract. They call it an extended warranty, but it is properly referred to as an extended service contract (not to be confused with a maintenance contract, which would cover routine oil changes, etc).
Harry
It doesn't make a bit of difference who installs it. Unless HD says it will not void the warranty (HD corporate, not your HD dealer), you have no guarantee.
Rodeo,
You bought a service contract. They call it an extended warranty, but it is properly referred to as an extended service contract (not to be confused with a maintenance contract, which would cover routine oil changes, etc).
Harry
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-----------Deleted--------I am done with this thread, as I am here to provide info not to argue
__________________
Jamie Long / Fuel Moto USA
The USA's Leader V-Twin EFI & Performance www.fuelmotousa.com
Contact 920-423-3309
Email jamie@fuelmotousa.com
Jamie Long / Fuel Moto USA
The USA's Leader V-Twin EFI & Performance www.fuelmotousa.com
Contact 920-423-3309
Email jamie@fuelmotousa.com
Last edited by fuelmoto; Jan 19, 2009 at 05:12 PM.
Road Captain
Joined: Jul 2008
Posts: 564
Likes: 7
From: Sunderland, MD
Harley, Jackpot, or any other brand, installed by a dealer, indy or in your garage...it doesn't make a difference. The MoCo still owns the warranty process and they can and have voided warrantees and it is up to the individual to fight the army of corporate lawyers (and possibly EPA, CARB, etc) to make Magnusson-Moss work for you.
Harry
Harry