Radiantz L.E.D. Lighting
Thread Starter
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Stellar HDF Member
Joined: Feb 2008
Posts: 2,156
Likes: 1
From: Pittsburgh, PA
Radiantz L.E.D. Lighting
Clowns, pure clowns. It took 2 weeks for my simple 2 piece order to arrive and it finally gets here and it's all wrong. Sent product for wrong year bike and wrong color lights. Called them at 3:30 p.m. and got voicemail. If you're looking for l.e.d. lighting I suggest looking to another vendor.
Seasoned HDF Member
Joined: Feb 2008
Posts: 34,654
Likes: 36,249
From: outskirts of ba habba
Hmmmmmm, may have to rethink my options, as I'm looking for
a quick and easy plug n play for my tail / brake light.
Thanks for this bit of info....please keep us posted
with their good / bad / ugly responses.
a quick and easy plug n play for my tail / brake light.
Thanks for this bit of info....please keep us posted
with their good / bad / ugly responses.
Road Warrior
Joined: Jul 2006
Posts: 1,532
Likes: 7
From: Rochester N.Y.
Fortunately , there are quite a few vendors for Radiantz lighting.
Just like anything else , everyone has a bad day sometime.
I was talking to a local guy about Radiantz and Street Magic leds , and he's quite an energetic guy , and very fast for shipping (he says).
http://www.chromeglow.com/
I have dealt with Keith Baker from http://www.ridetimetechnology.com/index.htm and he's really nice to deal with.
Another reputable dealer is http://www.customdynamics.com/ A bunch of guys here have ordered from them.
I even saw some Radiantz leds listed in the JPCycles catalog.
Mick
Just like anything else , everyone has a bad day sometime.
I was talking to a local guy about Radiantz and Street Magic leds , and he's quite an energetic guy , and very fast for shipping (he says).
http://www.chromeglow.com/
I have dealt with Keith Baker from http://www.ridetimetechnology.com/index.htm and he's really nice to deal with.
Another reputable dealer is http://www.customdynamics.com/ A bunch of guys here have ordered from them.
I even saw some Radiantz leds listed in the JPCycles catalog.
Mick
Thread Starter
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Stellar HDF Member
Joined: Feb 2008
Posts: 2,156
Likes: 1
From: Pittsburgh, PA
Well, I kept calling back until someone actually answered the phone, they knew they shipped the wrong things and have offered to either refund when I return or ship the correct items out immediately with a tag for my returns so that shipping is on them. Rather than tie up my credit card I opted for the latter, but they will never see another order from me regardless.
Road Warrior
Joined: Apr 2008
Posts: 1,517
Likes: 2
From: the frozen tundra of the "Windy City"
I will tell you that I have Radiantz LEDS on my scoot, and I got 90% of them from Custom Dynamics, they are great to deal with. The Radiantz Drugz didnt work I went through two sets of them no dice, but I did buy the Radiantz from Custom Dynamics, and they were great to deal with!!! The LEDs them self are incredible, but as a company they are slow and I mean slow to ship and horrible Customer Service on the phone... but I think you will love the product!
Tourer
Joined: Jul 2007
Posts: 464
Likes: 1
From: NoCal
Just got a couple of ridetimetechnology led plug and play tailights a 5 minute install and all is good
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Tourer
Joined: Jun 2007
Posts: 478
Likes: 1
From: In my home
Well, I kept calling back until someone actually answered the phone, they knew they shipped the wrong things and have offered to either refund when I return or ship the correct items out immediately with a tag for my returns so that shipping is on them. Rather than tie up my credit card I opted for the latter, but they will never see another order from me regardless.
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Road Warrior
Joined: Feb 2008
Posts: 1,484
Likes: 2
From: Sarasota, Florida
I have bought MANY L.E.D.'s from Radiantz and yes, the shipping is slow, but I have never had any trouble with the people that work there. I do know that they are swamped with business and they can and will make things right. Sounds like they are trying to make things right with you but you are a little impatient. Radiantz has the best L.E.D.'s on the market.
Like someone else said, call J & P or Custom Dynamics, they all sell Radiantz and may ship faster - if you're in a big hurry.
One more thing, all Radiantz L.E.D.'s have a lifetime warranty. Ha, that might be worth waiting for!
Like someone else said, call J & P or Custom Dynamics, they all sell Radiantz and may ship faster - if you're in a big hurry.
One more thing, all Radiantz L.E.D.'s have a lifetime warranty. Ha, that might be worth waiting for!
Tourer
Joined: Feb 2009
Posts: 483
Likes: 0
From: Chicago
I have bought MANY L.E.D.'s from Radiantz and yes, the shipping is slow, but I have never had any trouble with the people that work there. I do know that they are swamped with business and they can and will make things right. Sounds like they are trying to make things right with you but you are a little impatient. Radiantz has the best L.E.D.'s on the market.
Like someone else said, call J & P or Custom Dynamics, they all sell Radiantz and may ship faster - if you're in a big hurry.
One more thing, all Radiantz L.E.D.'s have a lifetime warranty. Ha, that might be worth waiting for!
Like someone else said, call J & P or Custom Dynamics, they all sell Radiantz and may ship faster - if you're in a big hurry.
One more thing, all Radiantz L.E.D.'s have a lifetime warranty. Ha, that might be worth waiting for!