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Dunlop tire issue

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  #11  
Old 05-30-2009, 08:07 AM
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I always keep a spare set of tires.... beside the china cabinet in the kitchen
 
  #12  
Old 05-30-2009, 08:19 AM
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That old tire did not look bad at all.
Good luck getting them to do something.
 
  #13  
Old 05-30-2009, 08:46 AM
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Yea they "got'cha"

This is why I don't go near dealers for much of anything. When my tires need replacing (actually need replacing due to wear) I will pull the wheels myself and have an Indy install new tires onto the rims.

Whatever you paid, it was 100% too much.
 
  #14  
Old 05-30-2009, 09:39 AM
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No Cord, No Problem..that would include the rubber "tearing "..Then it becomes a habit to inspect the area as the tire wears....

"I change my tires when I see the air"
 
  #15  
Old 06-02-2009, 11:32 AM
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Well the dealer just called about the tire. Dunlop says that the area is not a defect or a problem, so the dealer is sending me a refund check and I still have the original tire.

So far, this dealer has been very helpfull and I do not feel like they have taken advantage of me. Unlike some others that I have dealt with.
 
  #16  
Old 06-02-2009, 11:41 AM
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Cool...Sounds like it's working out in your favor.
 
  #17  
Old 06-02-2009, 01:35 PM
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Originally Posted by beamernc
Well the dealer just called about the tire. Dunlop says that the area is not a defect or a problem, so the dealer is sending me a refund check and I still have the original tire.

So far, this dealer has been very helpfull and I do not feel like they have taken advantage of me. Unlike some others that I have dealt with.
Good on your dealer, glad to hear they did the right thing
post up the name of the dealer
 
  #18  
Old 06-02-2009, 07:55 PM
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The dealer is Tilley Harley Davidson in Salisbury, NC. I have dealt with Tommy in sales, Jr. and Frankie in parts and Robin and Bryan in service and have been pleased with all of them.

If you are in the area, stop in and see them.
 
  #19  
Old 06-02-2009, 10:07 PM
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Originally Posted by beamernc
The dealer is Tilley Harley Davidson in Salisbury, NC. I have dealt with Tommy in sales, Jr. and Frankie in parts and Robin and Bryan in service and have been pleased with all of them.

If you are in the area, stop in and see them.
I might send an email to congratulate them for doing the right thing. We hear of too many dealers who shaft their customers and it's good to hear of one who doesn't. The email address for the service dept. is service@tilleyhd.com.
 
  #20  
Old 06-02-2009, 10:09 PM
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Good to hear you found a good dealership.
 


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