Avoid IRONBLOCK HD in Adams, NY
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Club Member
Joined: Jun 2008
Posts: 17,717
Likes: 1
From: NY
First thing I did after the initial shock of him hanging up on me was to call Harley Davidson customer service and file a dealer complaint.
They have on record the whole incident and that I did my own 5,000 service. I also explained to her that there was nothing in the owners manual stating Harley needed to perform the service.
I will definitely not be going back to have them do ANY service on my bike.
Funny thing is I posted an ad under Motorcycles in Craigs list late last night and I already have 3 guys respond saying they've had similar situations with these guys.
I've also considered the plywood billboard in the back of the truck. Still thinking about doing it.
They have on record the whole incident and that I did my own 5,000 service. I also explained to her that there was nothing in the owners manual stating Harley needed to perform the service.
I will definitely not be going back to have them do ANY service on my bike.
Funny thing is I posted an ad under Motorcycles in Craigs list late last night and I already have 3 guys respond saying they've had similar situations with these guys.
I've also considered the plywood billboard in the back of the truck. Still thinking about doing it.
Road Warrior
Joined: Jun 2008
Posts: 1,282
Likes: 2
From: Yukon, OK
First thing I did after the initial shock of him hanging up on me was to call Harley Davidson customer service and file a dealer complaint.
Funny thing is I posted an ad under Motorcycles in Craigs list late last night and I already have 3 guys respond saying they've had similar situations with these guys.
Funny thing is I posted an ad under Motorcycles in Craigs list late last night and I already have 3 guys respond saying they've had similar situations with these guys.
Good luck...
Road Master
Joined: Aug 2008
Posts: 830
Likes: 34
From: Missouri
Also, don't underestimate the power of the Better Business Bureau. They in fact might be able to act quicker than the MoCo will. Around here, they get enough complaints about a place, they start investigating and stuff gerts fixed. They don't screw around. At least that has been my experience here in Missouri. Tell everyone you talk to that has had a bad experience at that place to call the BBB also.
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Club Member
Joined: Jun 2008
Posts: 17,717
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From: NY
Also, don't underestimate the power of the Better Business Bureau. They in fact might be able to act quicker than the MoCo will. Around here, they get enough complaints about a place, they start investigating and stuff gerts fixed. They don't screw around. At least that has been my experience here in Missouri. Tell everyone you talk to that has had a bad experience at that place to call the BBB also.
If you guys have any other ideas please let me know as this just isn't right.
Road Master
Joined: Jan 2009
Posts: 773
Likes: 11
From: Roanoke, VA
Outstanding HDF Member
Joined: Oct 2007
Posts: 2,368
Likes: 14
From: Yokohama
You're already getting nationwide attention here, why bother. The less the dealer knows, the more surprised he'll be when the sh*t hits the fan!
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