Warranty Question
Thread Starter
|
Road Captain
Joined: May 2009
Posts: 622
Likes: 16
From: Independence, MO
Warranty Question
The channel up/down lever on my handle bars broke today. Do I need to go back to my original dealer to see about getting it fixed? or can I just go to any dealer?
Ultimate HDF Member
Joined: Aug 2008
Posts: 5,413
Likes: 17
From: eastern oklahoma
the warranty is through harley davidson, not through freds harley davidson. if you're close to the dealer where you got the bike, it might be best to let them address the issue, if not, then another dealer should be able to help you. for example, you are in florida, a thousand miles away from home in your ford taurus, and something goes wrong with it that's covered under warranty, any ford dealership would honor the warranty.
Thread Starter
|
Road Captain
Joined: May 2009
Posts: 622
Likes: 16
From: Independence, MO
Thanks I kind of figured that I just wanted to be sure. I live 45 minutes away from where I bought the bike and there is another dealer 15 minutes away. The closer dealer has horrible sales but the techs in the back seem alright.
Ultimate HDF Member
Joined: Aug 2008
Posts: 5,413
Likes: 17
From: eastern oklahoma
i hope you got her all fixed up and ready to roll. the guys in sales are a completely different animal than the guys in the service dept. salesmen at any dealership are interested in one thing. selling you a bike. i've had great luck with the guys at route 66 harley davidson in tulsa.
Thread Starter
|
Road Captain
Joined: May 2009
Posts: 622
Likes: 16
From: Independence, MO
i hope you got her all fixed up and ready to roll. the guys in sales are a completely different animal than the guys in the service dept. salesmen at any dealership are interested in one thing. selling you a bike. i've had great luck with the guys at route 66 harley davidson in tulsa.
Central Harley Davidson in Olathe, KS was a real class act. There was no high pressure selling. They spent plenty of time with us and found us what we needed. My only problem is that they are so far away(45 Minutes). The service department at Blue Springs Harley Davidson (15 minutes) from the house has been really good. They get me in quick and usually get it done while I wait. I have been acquaintances with the guy at the parts counter there for 9 years and he always is fair with me and is willing to say I'd be better off getting a part somewhere else. It really makes me wish the sales team was better so I could make it my one-stop shop, but until they treat their customers better I'll spend my money at Central.
Thread Starter
|
Road Captain
Joined: May 2009
Posts: 622
Likes: 16
From: Independence, MO
Already done, I could probably manage it myself but since it is under warranty I let the dealer do it.
Trending Topics
Ultimate HDF Member
Joined: Aug 2008
Posts: 5,413
Likes: 17
From: eastern oklahoma
there ya go crashin, you got it done. heck yeah, it is a warranty issue, so let them work on it. glad ya got her back up and working.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Thread
Thread Starter
Forum
Replies
Last Post
RodT
General Harley Davidson Chat
40
Jan 27, 2013 07:02 PM
