Lemon Law
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Banned
Joined: Mar 2009
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Lemon Law Update
Okay r
factory rep came in today to look at my bike. Aside from thinking its was in a photo shoot, the guy basically refused to talk to. And would not take my bike for a test drive. (I think that cause he didn't feel safe). When I finnially ask the service manager if he had a business card he said "your attorney's will get a copy of my report!"
So after leaving I went to a different dealer were they informed me my front wheel barons are now bad, and my faring bracket is broke. 2 more items to the list. the bike will be a year old in the end of Nov with over 20,000 miles.
factory rep came in today to look at my bike. Aside from thinking its was in a photo shoot, the guy basically refused to talk to. And would not take my bike for a test drive. (I think that cause he didn't feel safe). When I finnially ask the service manager if he had a business card he said "your attorney's will get a copy of my report!"
So after leaving I went to a different dealer were they informed me my front wheel barons are now bad, and my faring bracket is broke. 2 more items to the list. the bike will be a year old in the end of Nov with over 20,000 miles.
Road Warrior
Joined: Aug 2009
Posts: 1,889
Likes: 104
From: Mississippi
Hi everyone,
I purchased a 2009 FLHTC in Dec 2008 (8 months ago). Since then I have had the following issues:
1. erratic engine idle (unresolved)
2. Casters fell off saddle bag hinges
3. Battery tray cracked
4. Rotor failure
5. pad failure
6. bent caliper pins
7. powder coat pealed of starter
8. master cover front brake cylinder cover and seal leaking (unresolved)
9. front r turn signal blows out bulb
10. excessive engine heat
11. clutch basket main pin banging noise (unresolved)
12. rattling sound in jugs (unresolved)
13. belt squealing (unresolved)
14. stalling (unresolved)
15. poor gas mileage (unresolved)
16. banging sound when turning handle bars all the way right (unresolved)
17. tour pack lid not aligned properly
18. fm radio station static (unresolved)
19. avc not working (unresolved)
20. front tire cupping
21. 30 MPH front end shake
22. inner fairing fading white
23 rear bumper lose
I think I got it all?
Now having stated all that anyone have any experience with lemon law / buy back and harley davidson? I am in Ohio.
I purchased a 2009 FLHTC in Dec 2008 (8 months ago). Since then I have had the following issues:
1. erratic engine idle (unresolved)
2. Casters fell off saddle bag hinges
3. Battery tray cracked
4. Rotor failure
5. pad failure
6. bent caliper pins
7. powder coat pealed of starter
8. master cover front brake cylinder cover and seal leaking (unresolved)
9. front r turn signal blows out bulb
10. excessive engine heat
11. clutch basket main pin banging noise (unresolved)
12. rattling sound in jugs (unresolved)
13. belt squealing (unresolved)
14. stalling (unresolved)
15. poor gas mileage (unresolved)
16. banging sound when turning handle bars all the way right (unresolved)
17. tour pack lid not aligned properly
18. fm radio station static (unresolved)
19. avc not working (unresolved)
20. front tire cupping
21. 30 MPH front end shake
22. inner fairing fading white
23 rear bumper lose
I think I got it all?
Now having stated all that anyone have any experience with lemon law / buy back and harley davidson? I am in Ohio.
I'm just curious...Have you ever had this bike in a dealership for routine maintenance...Or just in the shop for the above mentioned warranty work...Some of the problems might be just normal Harley quirks...But I agree some listed are just plain unacceptable...I have seen people trade in metric bikes for a Harley...And then make a million trips back to the shop for any little vibration or noise...And most of it is nothing but rider ignorance...We try to help them with their transition from a metric to a Harley as much as we can...But sometimes we still hear"well my goldwing didn't do this or that"...Most of the problems you have had seem simple to solve and should have been solved...I hope it all works out for you and your dealer...There are also times when the dealer is caught in between Harley and the customer and end up thrown under the bus...Good Luck
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Banned
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The saga continues
Okay brought my bike in for HD warranty (bad front wheel bearings. Barons were bad because Carlton HD Manatua OH over-tighten the front axle at 75 
instead of 60 plus the hub was not assembled correctly. So I called Carlton and they said HD advised them not to talk to me. So now I must pay out of pocket for repair. When this is all over I am buying a Victory or a Triumph.
instead of 60 plus the hub was not assembled correctly. So I called Carlton and they said HD advised them not to talk to me. So now I must pay out of pocket for repair. When this is all over I am buying a Victory or a Triumph.
