2009 front tire wear
Road Warrior
Joined: Jun 2009
Posts: 1,342
Likes: 0
From: Western Wisconsin
Dawg.....Thanks.
Took my front D407 and had it replaced with a new D408 today at my HD.
Showed a copy of the service bulletin to the Service manager, he was aware of bulletin
and then he checked the tread depth and told me to stop back in 30 minutes and it would be ready.
Sweet
Took my front D407 and had it replaced with a new D408 today at my HD.
Showed a copy of the service bulletin to the Service manager, he was aware of bulletin
and then he checked the tread depth and told me to stop back in 30 minutes and it would be ready.
Sweet
M1258A revised
Many thanks for this heads-up information brutha. I printed a copy of this bulletin and contacted my dealer (Pensacola H-D) in Pensacola, FL. I called them yesterday, 11/10 and made an appt for today. During the phone call the parts guys stated he didn't have a copy of the bulletin and could I please bring it in with me. I told him "yes, I would." When I got there this AM he had went online and retrieved the bulletin. Pensacola H-D was very professional and wasted no time looking at my badly cupped front tire. The tire has 14K on it so I was a bit worried if this would be an issue. Turns out that I rate a 100% replacement under warranty. The downside is that they don't have the 408's in stock yet and I will have to go back next weekend for the install. Doesn't matter about that because I'm very happy with the service by both the dealer and the factory for making this right. And my hat's off to you, too, for posting this bulletin, as I was just about to go it alone and purchase my own tire. Thanks! Unreal how this board gives and gives and gives.
Brad
Road Warrior
Joined: May 2007
Posts: 1,277
Likes: 4
From: Austin, TX - Some call it heaven.
Thanks again Dawg. I had my front tire replaced back in Aug, and even though the Moco had given me a claim number, they refused to do anything when I brought it into the shop. Long story short, the dealer ended up installing a new 408F for $150.
I brought a printout of the bulletin into the dealer on 11/6, and they said they would fax it to Moco. Still waiting to see when and if I'll get the dealer credit.
I brought a printout of the bulletin into the dealer on 11/6, and they said they would fax it to Moco. Still waiting to see when and if I'll get the dealer credit.
Elite HDF Member
Joined: Oct 2008
Posts: 3,555
Likes: 119
From: Brockport, NY
Thanks, dawg !. Printed out the info and took it over tov the dealer. They looked at the tire and said, "100% replacement". Asked them about the rear tire and it's cupping problem. They couldn't do it since there's nothing from the MOCO so they'll stick with the front tire for now. I'll need to make an appt. ASAP.
Thorey
Thorey
Dawg, If you hear anything about the rear tire situation..Please do post.
Thanks dawg and MOCO,
Thorey
Cruiser
Joined: Jul 2009
Posts: 148
Likes: 0
I complained at 1000 mile service, complained at 5000 mile service and the dealer told me I needed a tire, wrote the Area HD rep, he gave me the Service Bulletin number. Had 7430 miles on it and 1/32 left of tread. My stealer (Taegu Korea) gave me 100% credit. Replaced that baby this morning and she now handles a lot better.
Seasoned HDF Member
Joined: Oct 2007
Posts: 56,052
Likes: 88,860
From: Western South Dakota
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Tourer
Joined: Mar 2007
Posts: 393
Likes: 1
From: East Coast
Thanks for the info. I found the service bulletin worked, printed it out , faxed directly to Harley with info filled out got a call the next day from the dealer and they refunded the money I spent replacing the front tire.
Thanks your info was great , keep up the great work helping others.
Thanks your info was great , keep up the great work helping others.
Stage IV
Joined: Mar 2009
Posts: 4
Likes: 0
From: Maine and Florida
I have 9,500 miles and find serious cupping on the front tire, rear seems to be wearing OK. Thanks for the information, I'll head to the dealer with some ammunition on Monday. This forum always has the answers. Thanks to all that contribute and a Happy and Safe New Year.