Radio Issues
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Cruiser
Joined: May 2008
Posts: 104
Likes: 0
From: Ocala, FL
Radio Issues
I just had my 3rd Harmon Kard installed on my 08 RG and hopefully 3rd time is a charm as they say.
1st issue was backlight went out.
2nd was the screen blanked out..still had sound just screen went on and off.
3rd yet to be seen.
What bugs me is we spend 20K plus on these things and they cant even get a decent radio to have installed. Is harmon Kard trying to go out of business?
1st issue was backlight went out.
2nd was the screen blanked out..still had sound just screen went on and off.
3rd yet to be seen.
What bugs me is we spend 20K plus on these things and they cant even get a decent radio to have installed. Is harmon Kard trying to go out of business?
Outstanding HDF Member
Joined: Jun 2008
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From: Indiana
Ultimate HDF Member
Joined: Jan 2008
Posts: 6,532
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From: SoCal
Have had 0 problems with my HK so far, but I feel your pain. Have dealt with HK before on a non HD radio problem and their customer service is good but I think they use the cheapest chinese subcontractors they can to manufacture their stuff , rather replace it than spend a little more on better quality control.
Former Sponsor
Joined: Apr 2009
Posts: 618
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Have had 0 problems with my HK so far, but I feel your pain. Have dealt with HK before on a non HD radio problem and their customer service is good but I think they use the cheapest chinese subcontractors they can to manufacture their stuff , rather replace it than spend a little more on better quality control.
Made in the US.... Nothridge Ca. and Washington Mo.
Ultimate HDF Member
Joined: Jan 2008
Posts: 6,532
Likes: 132
From: SoCal
Wow ,I am looking at the bottom of a harman/kardon radio as I type and it says "Made in China"
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Road Master
Joined: Apr 2007
Posts: 929
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From: Blue Springs, MO
My 07 EGC had it replaced due to screen went out, now my 09 Ultra have to get a new one due to same issue, still waiting on the new one to get here.
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Road Captain
Joined: Feb 2009
Posts: 502
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From: lone grove, oklahoma
mine quit (for the second time) dealer said they are replaced with refurbished ones and none were available for a couple of weeks, I'm gonna push for a brand new one as the second refurbished one only lasted a couple of weeks.