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Biketronics Shipping OVERCHARGE!

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Old Feb 12, 2010 | 01:46 PM
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Default Biketronics Shipping OVERCHARGE!

Buyer beware. I ordered a radio cover well over a week ago from biketronics. Today like 9 days later I receive it and the cover is fine. The shipping and "HANDLING" charges were just about half of what the cover cost! First and last time they'll get my business. I have no problems paying fair and reasonable costs but this is ridiculous. Just sharing for those considering a purchase, just make SURE you know what you'll be charged. NOTHING on their site to order, you've got to call them and NO, I didn't ask so that is MY bad.
 
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Old Feb 12, 2010 | 01:49 PM
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shipping has gone up you know
 
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Old Feb 12, 2010 | 01:52 PM
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Lol yes but NOT like this. They tack on a nice little "handling" charge... don't BS me, just charge me another $4 or $5 and I'm fine with that.
 
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Old Feb 12, 2010 | 01:58 PM
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Shipping costs spiked 12-18 months ago when diesel went up to over $4/ga. Funny how it never goes down when the fuel cost did. I had a similar issue with Goodson last week re: compression releases. The web site showed $15.84 to ship two little CR's 140 miles from Mn > Wi. That's basically like shipping two tubes of chapstick as far as packaging is concerned. I shot off an email re: this and they repiled they could do it for $7.00 That's more reasonable. Was it insured? It realistically cost $5 to put in a padded envelope and mail w/out insurance. That's why it can be a PIA to mail order inexpensive items ...
 
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Old Feb 12, 2010 | 02:02 PM
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We can get most Biketronics stuff without the extra hidden shipping fees. Just to let you know. that blows when companies do that stuff.
 
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Old Feb 12, 2010 | 02:03 PM
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Originally Posted by DR. V-TWIN
We can get most Biketronics stuff without the extra hidden shipping fees. Just to let you know. that blows when companies do that stuff.
Wished I'd known lol.
 
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Old Feb 12, 2010 | 02:05 PM
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Tom, did you call Biketronics about the charge? I ask because they have a good reputation for customer service (i.e. trying to make customers happy).
 
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Old Feb 12, 2010 | 02:14 PM
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Originally Posted by Harleypingman
Tom, did you call Biketronics about the charge? I ask because they have a good reputation for customer service (i.e. trying to make customers happy).
Maybe they will refund some or send something extra. Or maybe at least offer an excuse you can come back and share with us
 
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Old Feb 12, 2010 | 02:15 PM
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Originally Posted by Badbagger
Wished I'd known lol.
I wish you had known before too. Oh well. Call them and see what they'll do for you. That is how I would handle it.
 
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Old Feb 12, 2010 | 02:32 PM
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Honestly it's only bout $5 in "handling" fees so not worth my time to sit and haggle over it... shipping is shipping and I understand that and they also sent it priority and took uh... well, too long but I know there's been snow etc. What pisses me off is the pure BS charges which is simply profit. It's akin to the "admin fees" when you look at a car on the lot and I'll be damned if I'd ever pay those. I've walked from more lots than one when I had cash in hand to buy. This isn't about the money, it's about ethics more than anything.
 
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