Being treated right or wrong?
Account Retired
Joined: Oct 2009
Posts: 3,245
Likes: 12
From: Here
LOL...this is funny! You have a V&H Fuelpak and you don't know what a SERT is? I'm sure you are kidding, Right?
Road Captain
Joined: Sep 2005
Posts: 619
Likes: 0
From: Northeast U.S.
I personally have never seen any letter written to corporate offices for any company do any good, nor glean any response other than maybe a form letter. I would expect nothing more, or less, from Harley Canada.
Ultimate HDF Member
Joined: Apr 2006
Posts: 7,498
Likes: 19
From: East Alton, IL
I think you are out of luck. Your complaint is between you and the seller. You should have been better informed about the used bike you were buying and insisted that the SERT interface be supplied with the bike when you bought it or a cash allowance to purchase a new one.
The path your are now taking will just will just result in embarrassing yourself and alienating the dealer.
The path your are now taking will just will just result in embarrassing yourself and alienating the dealer.
Club Member
Joined: Nov 2008
Posts: 5,481
Likes: 4
From: Georgia
Not a dealer issue at all, you bought a used bike and it didn't have the part. The owner may or may not have been given it, the truth is that you have no way of knowing. The dealer hasn't done anything wrong here and you are trying to make this into a much bigger issue then it is. Let it go and enjoy the day. Why are you writing to HD? why not write to the person you purchased the bike from?
Road Master
Joined: Nov 2009
Posts: 760
Likes: 6
From: Central Wisconsin
I think you are out of luck. Your complaint is between you and the seller. You should have been better informed about the used bike you were buying and insisted that the SERT interface be supplied with the bike when you bought it or a cash allowance to purchase a new one.
The path your are now taking will just will just result in embarrassing yourself and alienating the dealer.
The path your are now taking will just will just result in embarrassing yourself and alienating the dealer.
Doesn't seem to be any fault of the dealership.
You bought the bike from a private party...take your beef to him!
Ultimate HDF Member
Joined: Jun 2009
Posts: 6,899
Likes: 3,412
From: OH
I think you are out of luck. Your complaint is between you and the seller. You should have been better informed about the used bike you were buying and insisted that the SERT interface be supplied with the bike when you bought it or a cash allowance to purchase a new one.
The path your are now taking will just will just result in embarrassing yourself and alienating the dealer.
The path your are now taking will just will just result in embarrassing yourself and alienating the dealer.
I really can't see the dealers fault in this at all....
Road Master
Joined: Nov 2007
Posts: 974
Likes: 0
From: Morrisville NC
Its all about CYA and the dealer did that with the sign I think your not going to win this one I would ask for a 30% discount on the part maybe the dealer might be inclined to go that route If you intend to change the settings you will neede a new one (SERT)
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Cruiser
Joined: Sep 2009
Posts: 144
Likes: 1
From: Mission, TX
Though we all like to bash the Dealer--it's not their fault on this one. You bought a used bike from a third party. Take it up with him or forget it. Your all upset over a very small matter and life is too short to worry about it. Go ride and enjoy the day.
