First Service at Dealer Required
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Joined: Aug 2008
Posts: 57
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From: Denver, CO - USA
First Service at Dealer Required
Wanted to get some opinions on this. Ive done all of my own maintenance on my bikes for 30 years. When I bought my new EGC last week I told them I was planning to do my own first maintenance and they told me it would be better if they did it just in case something happened. I dont want to give my dealer an easy excuse to deny a potential warranty claim but also dont want to pay $250 for something I could easily do myself. Has anyone had a dealer give them a hard time over a warranty claim after doing their own first service?
Thanks for any help,
Ted - Denver
Thanks for any help,
Ted - Denver
Road Warrior
Joined: Nov 2007
Posts: 1,800
Likes: 307
From: Houston, Texas
It's a sales gimmick to get you to have them to do it. There are some horror stories here about warranty, but any time I have had my bike in for warranty at different dealers, they have never questioned anything. They just fixed it and said thank you. They get paid to do the work so it's in their best interest to do the repair. The service and parts are more profitable thant the salesdepartment. That's why they try to sell you so hard on having them do your service.
They were in the primary once and called me over the phone and asked me what kind of oil I had in it. I didn't realize he meant synthetic or regular. I told him Mobil 1. He replied back loudly, " So your using the Syn 3, no problem, that's what we'll put back in it." I think his boss must have been standing there
They were in the primary once and called me over the phone and asked me what kind of oil I had in it. I didn't realize he meant synthetic or regular. I told him Mobil 1. He replied back loudly, " So your using the Syn 3, no problem, that's what we'll put back in it." I think his boss must have been standing there
Tourer
Joined: Jan 2009
Posts: 380
Likes: 0
From: Peoria, IL
Do dealers charge for the 1000 mile break in service?
I've bought 2 new bikes, but they were both from the same dealer, and they included the service for free.
If it's free you should definitely let them do the service.
Free = Good
(I took economics in college)
I've bought 2 new bikes, but they were both from the same dealer, and they included the service for free.
If it's free you should definitely let them do the service.
Free = Good
(I took economics in college)
Account Retired
Joined: Oct 2009
Posts: 3,245
Likes: 12
From: Here
Dealers are very different, I worked it out with my Dealer that I would do all the fluids and they do the rest. They only charged me 130.00 for the 1K mile service. I'm doing them from now on.
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Road Master
Joined: Jul 2006
Posts: 928
Likes: 2
From: Near Richmond VA.
Free = good except when all they do is change the fluids and adjust the clutch and miss the upper shock bolt that is falling out because it is stripped from the factory. Guess someone gundecked the critical fastener inspection, at least once... build, set-up, and 1000 mile service. Found it myself changing shocks, and when I took it in to have them fix it, they still didn't fix it right and lied about it. I do my own after that experience.
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Intermediate
Joined: May 2008
Posts: 34
Likes: 0
From: Pasadena, Maryland
I had my 1st service performed by the dealer and it was a joke. They changed the oil and charged me $300 and it took them all day.... never again. Get a service manual and save your receipts.
Seasoned HDF Member
Joined: Sep 2007
Posts: 9,208
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From: Central Illinois, Between I-80 and I-74
