Service error

Reply Subscribe

Thread Tools

Search this Thread

Sep 9, 2010 | 07:45 AM

#21

shortride

Ultimate HDF Member

Joined: Jun 2009

Posts: 6,932

Likes: 4

From: 46th State, USA

Quote:

Originally Posted by 2WheelGlider

In the big picture, I would probably just ride it and go on about my way. They know they screwed up, thats why they didnt charge you for it. I can see the techs side, probably does the same routine hundreds of times and just out of habit drained the oil and then realized he wasnt supposed to. Especially if you have had good service there before, not sure if its really worth going "to war" over. If that's the worst thing that happens, consider yourself lucky, but thats just MO.

I think I'm with 2WheelerGlider on this one.

It should have been the service writer or managers responsibility to tell the tech not to change the oil.

Sep 9, 2010 | 08:14 AM

#22

Jinks

Outstanding HDF Member

Joined: Jul 2007

Posts: 2,241

Likes: 7

From: Daytona, Fla.

MY GOD! OIL IS A *RELIGION*, don't they know that?! That *WRONG OIL* will rot your perfect motor, corrode your frame, fog your instruments, flatten your tires, & make your seat lumpy! There's only *ONE* solution! They *must* replace your bike!

At the presentation ceremony for your new bike the service tech should be placed against the building & executed by a firing squad! The service writer must be fired, & the dealership burnt to the ground! How could they possibly think admitting a mistake & not charging you for it would be enough?!

Or, you could thank them for their honesty & just ride the damn thing.....

Sep 9, 2010 | 12:18 PM

#23

silverbullitt

Road Captain

Joined: Mar 2009

Posts: 599

Likes: 1

From: Little Rock, Arkansas

Just ride it. Geez. You might really need their help someday. Sure, they were wrong, but making an *** out of yourself won't help the situation. Really man, if you can change your own oil, you can service everything else. Then you KNOW it is done right.

Sep 9, 2010 | 05:11 PM

#24

vtwin1340

Club Member

Joined: Apr 2008

Posts: 1,014

Likes: 3

From: Plano, TX

Ride the heck out of it, change to what you want next time around.

Sep 9, 2010 | 05:16 PM

#25

TORQUEY

Seasoned HDF Member

Joined: Aug 2010

Posts: 5,173

Likes: 177

From: East Coast

In the meantime, did you feel any difference with the stock oil?

Sep 9, 2010 | 10:47 PM

#26

bradja

Thread Starter

Cruiser

Joined: Nov 2007

Posts: 201

Likes: 1

From: Mahomet IL

Quote:

Originally Posted by TORQUEY

In the meantime, did you feel any difference with the stock oil?

You wouldn't think much, but I do notice a difference. Seems like a different bike with the synthetic, quicker. I just like it.
I changed it back tonight on my own. Never know when I might need these guys so decided let it go.

Sep 9, 2010 | 10:50 PM

#27

bradja

Thread Starter

Cruiser

Joined: Nov 2007

Posts: 201

Likes: 1

From: Mahomet IL

Quote:

Originally Posted by cdestuck

Just remember one thing, ya might leave a bad taste in their mouth if ya need something in a pinch. They WERE wrong but would wipe their nose in it.

That's how I see it. No good from it.

Sep 9, 2010 | 10:58 PM

#28

bradja

Thread Starter

Cruiser

Joined: Nov 2007

Posts: 201

Likes: 1

From: Mahomet IL

Quote:

Originally Posted by Kilo6

I'd call and ask nicely for them to make it right. If they bawk, leave it alone and just ride. It's not going to hurt anything and you don't need the aggravation. They were honest and made a mistake.

I decided to let it go. The thing that bothered me most though is that they were not honest. They didn't tell me when I checked out and the oil change wasn't on the service statement. I guess from their perspective they didn't know about me running someting else and thought no problem on the mistake, just don't charge him.

Anyway got a chance to compare.