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Old Sep 17, 2010 | 03:02 PM
  #1  
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Default Lousy Customer Service

Milwaukeeleatheroutlet.com - The customer service and shipping from this company is awful. Ordered helmet a week ago and paid extra for 3 day ups delivery and have yet to get a shipping confirmation. They also have not responded to email questions, however, they were quick to respond to order confirmation. If you expect prompt delivery, do not deal with these people.
 
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Old Sep 17, 2010 | 03:07 PM
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Hope you used a credit card so you can get the $ back and support a forum vendor or a local shop.
 
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Old Sep 17, 2010 | 04:56 PM
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you can say that again.

ABSOLUTELY do NOT do business with milwaukee leather - I did, and thankfully Discover Card sided with me and reversed every penny.

one thing i learned for sure is if I find a real good deal on the net, to first check them on the BBB.com if I can find them, and also to MAKE SURE they have a phone number on their site and verify that they actually answer the dang thing during business hours.

seems obvious enough, but when your price shopping a specific item, it ain't hard to overlook the obvious.
 
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Old Sep 17, 2010 | 05:45 PM
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Good info to keep in mind... thanks for info.
 
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Old Sep 18, 2010 | 04:32 PM
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Good to know!
 
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Old Sep 18, 2010 | 06:04 PM
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yeah, also check on the shipping. some places will charge extra for the 3 day shipping via ups, but that does not mean that you will get it in 3 days. they still take a week to get it to ups, you just end up getting it a day or 2 earlier than you would have through regular shipping.
 
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