Excellent Customer Service
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Cruiser
Joined: Mar 2010
Posts: 147
Likes: 6
From: Yardley, PA
Excellent Customer Service
I just returned something to Dennis Kirk which they really could have made a hassle about. They didn't say a word and just sent out the exchange item without any problems. They matched the price and added another item that I emailed them about. I did not have to pay shipping either way and return label is sent with every order.
Yes, they just did as they advertise but I just wanted to commend them for sticking to their word.
Yes, they just did as they advertise but I just wanted to commend them for sticking to their word.
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Cruiser
Joined: Mar 2010
Posts: 147
Likes: 6
From: Yardley, PA
Slipstreamer excellent customer service
I also had great customer service from the company Slipstreamer. I lost thumbscrew for windshield mount. They sent out 2 more immediately with no questions. They make a great windshield for a great price and they make the products in America!
Go figure.
I have had this shield for about 4 years with no problems- it is a spitfire
Go figure.
I have had this shield for about 4 years with no problems- it is a spitfire
Elite HDF Member
Joined: Jul 2006
Posts: 4,813
Likes: 6
From: Rio Grande Valley-Texas
Ordered from them a few times..always a good experience.
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Have not bought anything there inn several years but always had good luck with them also. Good to see a testimonial once in a while!
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Tourer
Joined: Sep 2012
Posts: 390
Likes: 79
From: WI
Agree with the excellent customer service part completely.
However, when you return something you DO pay for it. When they receive the return item, your account is charged a fee of $7.99
https://www.denniskirk.com/help_cent...ng-returns.jsp
However, when you return something you DO pay for it. When they receive the return item, your account is charged a fee of $7.99
https://www.denniskirk.com/help_cent...ng-returns.jsp
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