Oil Circulation Problem with 2011 Limited
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Tourer
Joined: May 2006
Posts: 335
Likes: 2
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Update on Limited Oil Circulation Problem
Just talked to the Service manager. Found a torn O Ring and it came that way from the factory. As a result, the compression was too low to pump the oil adequately through the engine. The mechanic does not believe any damage occurred to the engine, as their was still oil there - it just accumulated in the flywheel and lower engine, and there was still a quart or two left in the pan. I grilled him good on this, as I put 53 miles on the bike, hitting 3000 to 4000 rpms several times.
The mechanic is going to replace to O Ring, put all new fluids in the bike, check compression and test drive it to ensure everything is ok.
I am pretty sure the factory would not authorize a new engine, per my discussion with the Service manager. He even suggested I might want to call customer service if I felt strongly about it and understood my concern. But at this stage, they think the chance of any damage is remote.
If you can think of any questions I should raise before I take the bike out of the shop, I would welcome them. Again, I think the dealer is on the up and up. I just think the factory does not think any damage probably occurred and won't authorize a new engine.
The mechanic is going to replace to O Ring, put all new fluids in the bike, check compression and test drive it to ensure everything is ok.
I am pretty sure the factory would not authorize a new engine, per my discussion with the Service manager. He even suggested I might want to call customer service if I felt strongly about it and understood my concern. But at this stage, they think the chance of any damage is remote.
If you can think of any questions I should raise before I take the bike out of the shop, I would welcome them. Again, I think the dealer is on the up and up. I just think the factory does not think any damage probably occurred and won't authorize a new engine.
Account Retired
Joined: Oct 2009
Posts: 3,245
Likes: 12
From: Here
If you can't get a new Engine,They should tear it down to see if there's any damage. They can easily tell if any damage has occured. Make sure you get everything documented and get a copy before you accept the bike. That's a terrible thing to happen with a new bike. You will be Leary of it now. Every little noise will make you nervous. 
Stellar HDF Member
Joined: Jul 2010
Posts: 2,275
Likes: 241
From: Highlands, NJ
Dealer is trying to do the right thing. It's obviously a factory fault. I would also call the MOCO and talk to a rep.
Get a new motor.
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Outstanding HDF Member
Joined: Oct 2007
Posts: 3,437
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I will say after being paid to abuse the heck out new harleys for the last 10 years that I do know for a fact that these motors are pretty friggun tough.
