j&s customer service A+
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Road Warrior
Joined: Jul 2008
Posts: 1,305
Likes: 2
From: southeastern, ma
j&s customer service A+
last week i noticed that my jack had a little oil seepage. i am doing tons of work the last two weeks in december and i will have my bikes on the jack 24x7. i didnt want to get a stuck bike so i called j&s and told him the scenario. i bought my jack a little over a year ago. he asked if i had the silver jack to whick i replied yes. he said he had a failure rate in the silver jack of approximately 1 in 100, and switched jacks to a new brand that he feels will be more reliable. its a black jack made manufactured in USA, but has a few asian parts. he is confident about this jack and was very transparent about trying to find a total US made jack, but it would put his price point out of a competative comparison. my new black bottle jack replacement arrived today and i am a very satisfied customer.
tin
tin
Road Master
Joined: Nov 2008
Posts: 773
Likes: 24
From: Findlay, ohio
J&S replaced my silver jack about 9 months ago with another silver jack. If this one fails, I will have it replaced with the black one. So far, so good though. Very pleased with the jack overall.
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